Crash Champions #0570 New Lenox

4.7 (6,094reviews)
93%
1429 E Lincoln Highway,  New Lenox,  IL  60451

In operation 27 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (6,094)

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Needed to go back and have two trim pieces replaced to match the specific trim on the car. (e.g. silver vs. black trim)

Customer Service

While responses to our questions were timely, the repair took longer than expected and we ran out of rental car approval and had to pay out of pocket. That added additional spend on our part. We kept hearing it would be done by X date, but it kept moving.

Returned Clean

Likely to Recommend

Repair Quality

Second repair this year and they did a great job again. We will continue to use this location.

Customer Service

My Experience

My Experience

They do excellent work at Crash Champions! They’re very thorough and it didn’t take long at all. Edgar & George were especially kind and helpful! They fixed my hail damage completely.

Likely to Recommend

Repair Quality

They’re reliable and very trustworthy. I dealt with Edgar & George who are both great. They did a great job and so fast I couldn’t believe it.

Customer Service

All very good and kept me informed regularly.

My Experience

Yes they did great work

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Repair Quality

Customer Service

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The work is great!

Repair Quality

Customer Service

Jesse and Karen were great! Jean I believe her name was, was less than pleasant.

Returned Clean

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Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

Great service all the way around

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Repair Quality

Customer Service

My Experience

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Repair Quality

No issues so far and the work looks good

Customer Service

Jorge was very nice

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Returned Clean

My Experience

I appreciate that an adjustment ($) was made to my bill.

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Repair Quality

Customer Service

Good job.

Returned Clean

Likely to Recommend

Repair Quality

The service I received was excellent from C.C’s. From the beginning any concerns or questions I had were answered. Moreover, all my expectations were met. George made the entire process excellent. 10 out of 10.

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

So far everything looks good. I don’t have any complaints.

Customer Service

Customer service was excellent

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Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean