Crash Champions #0578 Plainfield
In operation 27 years, 11 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I was treated very well. I received calls and texts updating me about my car which I really appreciated. I was treated better than my own dealership.
My Experience - 5.0/5.0 -
I am extremely satisfied with the service I received from Crash Champions. From start to finish, they were thorough, efficient, attentive and transparent. I especially appreciated them keeping me informed with regular updates on the progress of the repair process and progress of my car. Their attention to detail and commitment to quality gave me confidence that my vehicle was in great hands. Excellent customer service and quality workmanship. Thank you Crash Champions ☺️☺️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job and great service thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Juan was very helpful and considerate the entire time
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top notch! My car had front end damage from a deer. My car took 3 weeks which if I had to mention something the eta was 3 weeks. Given if that’s how long it takes to get parts then that’s the way it goes. The job itself was done flawlessly. Couldn’t tell anything was broken on it.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and skilled in what they do.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional and efficient
Returned Clean
My Experience - 5.0/5.0 -
My estimator Toufic K was very attentive and helpful. We saw a few issues but he took care of it and made sure I was satisfied with the final results of the repairs done
Likely to Recommend - 5.0/5.0 -
I highly recommend Crash Champion
Repair Quality - 5.0/5.0 -
Toufic K. Did an amazing job taking care of our suv. It looks great so far and he made sure everything was to our satisfaction. He worked very hard to make sure everything worked out well. This is my 6th car I take in and as always they do a great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair looks great and customer service at that location was great. I did have less than optimal service with enterprise rental car with wait time and not enough cars or the type of vehicle I requested to rent on day of rental pickup. But crash champions was great!
My Experience - 5.0/5.0 -
So far so good, took longer than anticipated but I understand some things are out our control. Have always done a great job, that's why I keep going back. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car back to Normal. Good fallow up
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for your service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Was absolutely perfect they fixed spots I had that I never asked to be fixed. But overall the car came back new
Likely to Recommend - 4.0/5.0 -
I'm happy.....
Repair Quality - 4.0/5.0 -
Looks great to me.
Customer Service - 5.0/5.0 -
Great young girl at the reception desk.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely!!!
Repair Quality - 5.0/5.0 -
Very smooth and easy process setting up the appointment. The service took the exact time frame as promised and I got my car back looking like new again. Plus I didn’t expect it to be washed and cleaned.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Edwardo was very attentive and knowledgeable. He told me what to expect and he delivered!!
My Experience - 5.0/5.0 -
Bree was very pleasant to work with and the job was done well, thank you for all you do!
My Experience - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
Not very impressed and depending on how my experience is addressed will determine my overall experience
Customer Service - 3.5/5.0 -
Customer service was ok and was informed along the way