Crash Champions #0578 Plainfield
In operation 27 years, 11 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone knows the sick feeling and inconvenience of being in a car accident. Crash Champions takes all that away by reassuring you they are the right ones and keeping you up to date on progress. In this case they texted me. No lingering thought in my mind on whether I should stop by to check on the progress. My insurance lined them and the car rental up on Friday morning. They treated as if they had always known me. They pulled my truck in and got to work on it right away. By the following Wednesday it was done!! It had $2100 damage on it. When I got it back it was in better condition than when the dealer gave it to me!! I would go back to Crash Champions anytime!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
the inside of the car was not inspected before it turned over to me.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The updates were Great, but the updates would not be worth anything if they didn't do a great job, which they did. I was Very Satisfied with the work and personal service.. Would Go there again if needed. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service, friendly people, easy transaction...I couldn't be happier with my experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was wonderful & made sure I was taken care of.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent professional service. The manager delivered as promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutly the best shop I have ever experienced. Quality work, great staff, very accommodating.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everyone from the front desk; to the guys in charge in working on my car were friendly, and professional
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
Poor quality assurance, car has to go back next week as front end was not fixed correctly
Customer Service - 4.0/5.0 -
No issues with customer service
Returned Clean
My Experience - 5.0/5.0 -
The entire process went very smoothly, and Crash Champions did an amazing job. Great customer service and great work on the car. Even cleaned the interior and left flowers! Crash Champions did their best to make the process as easy for me as possible, even returning the rental car for me when I picked up my car.
My Experience - 5.0/5.0 -
Oscar is fantastic! He did a tremendous job with my car, and it looks better than new. I could not be more pleased, and I will always recommend him and Crash Champions to my friends and colleagues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Oscar and his team did a great job. I could not be happier with the quality of the work.