Crash Champions #0578 Plainfield
In operation 27 years, 11 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I wanted to take a moment to recognize and acknowledge the excellent customer service and quality of work this team provided during my car repair. After being rear-ended, I needed my vehicle repaired as quickly as possible, and the team delivered. Juan was especially outstanding—he communicated clearly and consistently at every stage of the process, which made a stressful situation much easier to navigate. Overall, the experience was very positive, and I would absolutely recommend this team to others. Eileen
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Frequent communication and updates from Juan were greatly appreciated. The repairs were not only on time, but ahead of schedule. And Crash Champions even saw to the return of the rental car to Enterprise, making it very easy for me!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Frequent communication on progress and delivery ahead of schedule. Plus, worked directly with insurance and car rental
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
You guys were great, thank you!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a good job
Customer Service - 5.0/5.0 -
Good
Returned Clean
My Experience - 5.0/5.0 -
With this being the first time we've had damage to our vehicle we didn’t know what to expect. All dealings with the staff at Crash Champions went extremely well. Our new car with significant hail damage returned looking new is what we expected and received. A great job by the team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Car looks like when I purchase it
Customer Service - 5.0/5.0 -
Staff was excellent at explaining the process beginning to end.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great job. Cleaned inside and out. very satisfied.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was amazing
Customer Service - 5.0/5.0 -
Easy to work with and had great communication
My Experience - 0.0/5.0 -
When picked up it was raining and did not get to do a full inspection but during the time I was there, I noticed that the chrome window molding replaced on both sides are not sitting securely and seems loose. I brought this to the attention immediately and was told to call Monday. I hope to get this resolved and as weather permits, I will be doing a full inspection of the repairs. As for now, the window molding needs to be addressed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work was completed before the day it was promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My experience was excellent. The updates regarding my repair were much appreciated.
My Experience - 5.0/5.0 -
Kept me informed and car was completed when they said it would be Thank you guys