Crash Champions #0578 Plainfield

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 2.5/5.0

My Experience - 5.0/5.0 -

I was completely satisfied with the work? Not so much the process.

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

The workmanship appears to have been performed very well, happy with the results.

Customer Service - 3.5/5.0 -

The workmanship appears to have been performed very well, happy with the results.

Likely to Recommend - 0.5/5.0 -

Still do not have my name right . My name is not Gloria

Repair Quality - 0.5/5.0 -

Already brought it to your attention .

Customer Service - 0.5/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 2.0/5.0 -

The car was not delivered on time. I did not have a alternative means of transportation offered to me when it was the shop’s fault that my car was not delivered. The communication from my representative was not good. I will not be bringing my car back to this crash champions again.

Customer Service - 1.5/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a pretty good job. Great communication!!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you for your job , service, support, attention, help , for warmth we , I am completely satisfied, we very appreciate for everything. For me , for my family all people company Crashe Champions now like my our family.Big Thank you so so much for eeveryone and Spatially for Juon Lopez , Daved Piwowarczky he is make inspection for our car and he is help lat . I am already told all my friends- how experienced and good people work in Car Crash Champion. I don’t remember name all people who I been talking, but everyone good , have good heart, live your job , cars people and very professional. !!! Good Blass you all and your company. 🙏🙏🙏🍀 Sincerely your clients Larysa Yeldina Menolas. 11/8/25

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you so much I put totally satisfied I put them 100 and more thank you for all specialty Juon , David and all other workers Happy Holidays. God Bless you All 🙏🙏🙏🍀

Customer Service - 5.0/5.0 -

100000….thank you so much spatially Juon, David. 🙏🙏🙏🍀

Likely to Recommend - 5.0/5.0 -

Yes, I already have. I told her if they ever got an accident around where I live they should take it to Crash Champions in Plainfield.

Repair Quality - 5.0/5.0 -

It’s the third time I brought my car back there. They did an awesome job. The first time it looks great again it’s awesome work they do.

Customer Service - 5.0/5.0 -

My car always looks great when I get it from you guys. It looks beautiful. They washed it. They cleaned it. It looks awesome. That’s why I keep coming back.

Returned Clean

My Experience - 5.0/5.0 -

Excellent work and customer service. I would recommend the Plainfield route 59 location to anyone.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Best service ever

Likely to Recommend - 5.0/5.0 -

Best service ever

Repair Quality - 5.0/5.0 -

People and services were outstanding Could not have been more pleased Thank you Dominic Culotta

Customer Service - 5.0/5.0 -

Outstanding

My Experience - 5.0/5.0 -

Great job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 1.5/5.0

Repair Quality - 2.5/5.0 -

The repairs were great I would give 10 out of 10 on repairs. However, the service was not satisfactory. I had requested expedited repairs. I also canceled my appointment so that the parts could be ordered so that it would take at least amount of time to get the repairs done, however, that was not taken into consideration. Also, the team did not provide me with regular updates. The app showed that the repairs would be done on Friday however, it took a week longer than that to get the repairs done which is fine but I was not communicated about it. I had to call repeatedly to get status updates.

Customer Service - 1.5/5.0

My Experience - 5.0/5.0 -

Restored area looked good-as-new. Car clean.

My Experience - 5.0/5.0 -

Lucas was great to deal with.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Looks great, Lucas did a great job keeping us updated on progress..

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone was great to deal with, very helpful

Customer Service - 5.0/5.0 -

Kept us well informed.

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

I feel the experience was good, my only hesitation to giving a higher score is because the inside of the truck was filthy. You could tell they gave it a quick cleaning but it still had a film layer over everything inside. I wiped most of it off with cleaner but still need to clean the seats because I can see there’s something on them.

Customer Service - 3.5/5.0 -

Again, would have rated higher but when I picked up I told the guy I wasn’t happy with the inside and he didn’t offer to have it cleaned up or anything to resolve.

Returned Clean

My Experience - 5.0/5.0 -

Everything done well and on time

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0