Crash Champions #0579 Gladstone
In operation 17 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Looks brand new!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was FANTASTIC! They did an incredible job and exceeded my expectations! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely wonderful job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions did an amazing job fixing my car. I have had to take it into them once before and was very pleased with their performance. Craig kept me updated every step of the way. I would highly recommend Crash Champions to anyone.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Pleased with the communication and customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will make sure to tell everyone what happen to my vehicle while at crash champions.
Repair Quality - 0.5/5.0 -
They either caused more damage to my truck or are incompetent and while fixing all the hail damage on my truck missed the cracks on the cab. I question why they didn't mention anything about the cracks that are really easy to see and would have been something that I would have had to have them fix. Because of this I think that they caused the damage and was just hoping that I didn't notice. I would question how much integrity they have.
Customer Service - 0.5/5.0 -
I think they are covering up the fact that they damaged my truck.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication throughout the process, great final product. Very happy
My Experience - 5.0/5.0 -
Crash did a fine job on repairing my car. It did take a bit longer than I expected but that was not their fault. It was Honda’s fault.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took less time than I thought it would I had the car back in less than a week
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So when I got my car back it looked exactly how it did when I bought it. However, I found several mice dropping on my passenger sit, the floor(passenger side), on the side of passenger seat, and under my backseat as I was cleaning out my car from it picking up a bunch of dust after sitting wherever they had it parked.
My Experience - 5.0/5.0 -
Kaylee Hedges did a great job on the estimate, keeping us informed on the timeline and we got the van back a day early! Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaylee did a great job with coordination and we got our van back a day early
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend this shop and I plan on bringing in other vehicles for repairs as well
Repair Quality - 5.0/5.0 -
The repair came out perfect.
Customer Service - 5.0/5.0 -
Kaylee was super informative, very professional and very kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks brand new!