Crash Champions #0579 Gladstone
In operation 17 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Working with Crash Champions was such an easy and painless process! Everyone I came in contact with was so friendly and fun to work with. Would highly recommend everyone to take their vehicles there for repair!
My Experience - 5.0/5.0 -
I've been here multiple times (unfortunately, lol). It is always a good experience and I have great trust in crash champions in Gladstone!
Likely to Recommend - 5.0/5.0 -
Crash Champions employees took a genuine interest in our repairs and kept us up to date. Also offered acceptable solutions to deal with some issues.
Repair Quality - 4.5/5.0 -
A few minor issues
Customer Service - 5.0/5.0 -
Outstanding people
My Experience - 5.0/5.0 -
I feel so great about the job that was done I want you to also repair the drivers side mirror on my car. I would like to make arrangements to bring it in tomorrow as soon as you open.
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone so efficient and personable! Even offer coffee and cold drinks as well!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good communication from the team, Kaylee was excellent. So far the work looks top notch and truck looks great. A small detail like transitioning the front window Kansas City manufacturing sticker to the new glass was so cool. I was worried about losing the made in Kansas City assembly plant sticker and you guys brought it right across. Really appreciate that attention to detail!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was friendly. Customer service was good. Timing of the work was decent. Would recommend.
Customer Service - 5.0/5.0 -
Good customer service and friendly.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Un sello del limpia parabrisas no quedó bien instalado en su lugar
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
I will send someone here if they HAVE to go but I will tell them to look for other options first.
Repair Quality - 2.0/5.0 -
My car got delayed 3 different times, car had hail damage because it was left out in the hailstorm, car was left with 0 gas in the tank and also even though I saw numerous associates get walked out to their cars I didn't?
Customer Service - 2.0/5.0 -
As said before car had hail damage, left with 0 gas in the tank and car got delayed 3 times. I guess $500 deductible + $6000 insurance payment isn't enough to give someone $5 of gas to make it to the gas station
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very helpful and it was a pretty quick turn around time to fixing my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the frequent updates about the progress of my repair. Everyone I dealt with was very friendly, especially Victor and Kaylee.