Crash Champions #0584 Shawnee
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair exceeding my expectations.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will definitely be referring friends and family to Crash Champions. Will be using them for any auto body work that needs to be done in the future
Repair Quality - 5.0/5.0 -
I would highly recommend Cradh Chsmpions. They went above and beyond my expectations!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never will I recommend.
Repair Quality - 0.5/5.0 -
Picked up the car, check engine light now on that was not on before. Car only has 9,000 miles. And now a noise is the rear. Had to leave for additional repair.
Customer Service - 0.5/5.0 -
Our car was towed to Crash Champtions on Tues evening May 12th for what I was told would be a fairly straight-forward 7-10 day job. Got a text on Wed May 13th confirming our car was received. Stopped by the office and made sure they had my info to contact with updates. Wed May 20th get a text that estimated completion would now be 6-5-26. Called to confirm, was told that my car was moved to Goodyear in Shawnee on Hedge Lane for repair and parts were on backorder. May 25th text confirming our repair is at the "halfway mark". Text May 26th saying repair is still on track for 6-5-26. Text on 6-4-26 that my estimated completion date had been moved to 6-12-26. Went by the Goodyear location to see what was up because I could see my car in the parking lot and it hadn't moved for over a week. Was told no parts ordered yet because the estimate was way off. He would call crash champtions to see what they wanted them to do. Absolutely nothing had been done to repair my car in over 2 weeks. Spoke to crash champions trying to get an honest answer about what is going on and got more excuses and blaming Goodyear and backorders. Text on Friday June 19th moving my estimated completion to 6-24-26. Spoke with them again (yelled at them) trying to get this done and my car back on June 24th. Finally picked up the car on Friday the 26th. After driving it for a bit realized the check engine light was on and there was noise coming from the right rear. Called and spoke with the office, asked to return on Monday the 29th for test drive. Returned on the 29th, had to leave the car again and was told they would call. Demanded a free rental car because by now my insurance rental coverage had run out and we were paying out of pocket. I left a message on Tuesday the 30th. No return call. Went by Wed the 1st and was told it would hopefully be done on Monday July 6th, waiting on a part due to a mouse chewing through a line while it sat at Goodyear for 3 weeks. Rental car extended. Still no call with an update as of this writing on July 6th at 3:55 central time.
My Experience - 5.0/5.0 -
Front office staff were great to deal with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Window glass, not replaced. Was part of claim. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I am a full-time RVer and need my truck to pull my fifth wheel, RV. By them not keeping their word and saying there would be no problem in getting my truck back by June 10 or not even starting on the project and letting me bring it back after my trip, as well as not communicating with me about repairs taking longer, twice, I missed going to: Route 66, 100th birthday, classic car drive-in from all over the United States, to Springfield, Missouri (A once in a lifetime event). Rally Point Branson, for veterans ( I am a 100% disabled Vet). The first couple of days of a family reunion in Branson, Missouri. These are life events that cannot be made up! I am so disappointed in Crash Champions, Shawnee, team.
Repair Quality - 2.0/5.0 -
My tailgate is supposed to have a soft opening and easy close and they did not have that working at all. They basically said: we did the best we could, unacceptable!
Customer Service - 0.5/5.0 -
No updates. I told them it was critical I have the truck back by a certain day, they kept saying that it would be no problem, then No updates. When I would have to call them, they said they would call back with an update by the end of the week, they never called. When I asked for a general manager, they gave me the same person I was speaking to you before as my estimator and he acted like he was a different person.
Returned Clean
My Experience - 5.0/5.0 -
Although there are several missed apps with a RCRV, we know that that was due to the deer hitting it and his spirit still working against us. Other than that we had a great time with KELLY and Zack sure appreciate you guys helping us
Likely to Recommend - 5.0/5.0 -
Shawnee, Ks location especially!!
Repair Quality - 5.0/5.0 -
The spirit of the deer hit us continue to follow us around, causing problems with the calibration and a delay in the repairs that we understand not always can things go as everybody wants so we had a good time with ZACK and KELLY!
Customer Service - 5.0/5.0 -
Great communicators both!
Likely to Recommend - 5.0/5.0 -
Best shop in town
Repair Quality - 5.0/5.0 -
Excellent work no issues
Customer Service - 5.0/5.0 -
Office staff was friendly and knowledgeable
Likely to Recommend - 5.0/5.0 -
There is no better repair facility
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Office staff was great!!
My Experience - 5.0/5.0 -
Every one was so helpful and kind! And my car looks fantastic! So glad I found Crash Champions!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome service and extremely friendly staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Fantastic service. Especially reception desk
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
Alternator went out the day I got my car back. Paint doesn't match. Communication wasn't clear.