Crash Champions #0591 Springfield Dwtn
In operation 26 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I thought they did a great job repairing my car.
Customer Service - 5.0/5.0 -
I felt like they kept me informed along the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I loved how I constantly was let know where my car was in the process. My car was done ahead of projected time. My estimator and my technician who worked on my car were excellent and professional. From the time I walked in until the time I walked out everyone was very helpful and very pleasant to work with!! Thank you Crash Champions!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I didn't give a 10 as I didn't want to promise something I couldn't guarantee. I was completely satisfied with the work. P..s. This is the third time I have used Crash Champions (actually, the first time was when it was Dodson Williams.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The repairs were done promptly and I was kept apprised of status.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was shown exceptional courtesy and professionalism. As I was paying for my repairs out of my pocket, I was treated with respect and understanding. I recommend this establishment highly.
Customer Service - 5.0/5.0 -
The staff was very professional. The process easy and efficient. My vehicle looked great after the repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went perfectly from beginning to end.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repairs were started promptly and the entire staff was very supportive! Special shoutout to Melissa!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Melissa was a great help keeping me in touch with the progress.
My Experience - 5.0/5.0 -
What can I say, you guys do good work. My car always comes back clean, perfect, and ahead of the scheduled return time. Keep up the good work. Thanks ! Vic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I sent a reply back on the first survey. This was the second time I’ve used Crash Champions. My blazer came back perfect, clean, and ahead of the scheduled completion time. Thanks! Vic
Customer Service - 5.0/5.0 -
I sent a reply back on the first survey. This was the second time I’ve used Crash Champions. My blazer came back perfect, clean, and ahead of the scheduled completion time. Thanks! Vic
Returned Clean
My Experience - 5.0/5.0 -
Cortland did an amazing job! The whole staff is very friendly and helpful. Definitely would recommend to anyone needing repairs done to their vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome staff, great with updating the process of repairs!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job. The work was done in one day.
Likely to Recommend - 5.0/5.0 -
I highly recommend Crash Champions.
Repair Quality - 5.0/5.0 -
I’m very grateful for Crash Champions and their professionalism. I give them a 10+. James and his crew do amazing work in a very kind and caring manner. I would highly recommend them if your vehicle needs bodywork.
Customer Service - 5.0/5.0 -
The customer service at Crash Champions is amazing. James has helped me several times and he is always very kind, understanding, and helpful about what needs to be done. I've always been 100% happy with the work.
Returned Clean
My Experience - 5.0/5.0 -
Looks like it wasn’t even hit!