Crash Champions #0591 Springfield Dwtn
In operation 26 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Understanding crew, thank you for having a compromise. This whole weekend before I'm able to move the funds for this has become so much more manageable. Stay cool
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
The trim pieces under the hood were loose and pulled of by hand. Why did the technician try to pass them off reusing the old clips knowing they do not hold instead of putting on new clips. I had your tech put new ones on. This makes me question what else they did not care about that I do not know about yet. Such a simple thing and now I do not trust any of your work.
Customer Service - 4.5/5.0 -
They were very nice
My Experience - 5.0/5.0 -
Fast, speedy and very kind people! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service everyone friendly got the job done quickly
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would highly recommend this shop.
Repair Quality - 5.0/5.0 -
I was very impressed with the professionalism and friendliness of this company. Also, the waiting area was pristine. Extremely clean, with comfortable chairs and snacks available.
Customer Service - 5.0/5.0 -
The personnel was extremely friendly and helpful.
Likely to Recommend - 5.0/5.0 -
Always do
Repair Quality - 5.0/5.0 -
They were amazing. Worked with the insurance company all I did was bring it in. The work was flawless. Thank you
Customer Service - 5.0/5.0 -
Kept me informed the entire time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions put my car back to where I can't even tell it ever had damage. Excellent work!!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We are 100% satisfied with both the workmanship done on our truck and the customer service done before, during, and after the repair of our truck! everybody there was very friendly and professional, and our work was done faster than we expected, definitely in a timely manner!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent!
Customer Service - 5.0/5.0 -
Our experience was outstanding in every way!
My Experience - 5.0/5.0 -
Remember to plug in the back up camera ha ha
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The job was done to my satisfaction in a timely manner. Everyone was so friendly and great to work with. They kept me up to date on the progress and even had it done before the expected time. I will be back when need be and will refer them to my friends!!!!!
Likely to Recommend - 5.0/5.0 -
I will and I have told several people where I had the work done and highly recommend you!!!!!
Repair Quality - 5.0/5.0 -
We are very satisfied with the work on our car!
Customer Service - 5.0/5.0 -
The staff was VERY friendly, professional and knowledgeable!
Returned Clean
My Experience - 5.0/5.0 -
The friendliness and level of service from the staff, especially Melissa, was extraordinary. The repair looked great and the use of improved materials and techniques were evident. Great work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The job was amazingly well done. Have you been honest… I was worried. But I’m so very happy with the results. They even replaced the bent antenna crushed by the tree! Very much appreciated the service and the attention to detail!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work AND customer service!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was excellent experience. The staff are very friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you it looks great!