Crash Champions #0591 Springfield Dwtn
In operation 26 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They are pleasant and do great work. They communicated how they were doing each day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your team did a fenomenal job on the truck. I definitely would recommend you to anyone for any body work needs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My dome light is broken and it wasn't before the accident.
My Experience - 5.0/5.0 -
We received prompt and courteous service. The staff was also very helpful in arranging the return of ourrental car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff and good work
Customer Service - 5.0/5.0 -
Friendly and knowledgeable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 1.5/5.0 -
I had terrible correspondence between the shop and my phone. I couldn’t get them to answer phone calls or call me with any updates. The work took twice as long as it was supposed to.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much. My car looks wonderful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great. Thanks
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Has been my go-to body shop for 20+ years.... they do a great job.....excellent work and great customer service....thanks....
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a very excellent job everything was perfect when they got done with it I was very satisfied I would recommend them to all my friends or anybody thank you like them
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was satisfactory, however my experience with Esurance was not.
Customer Service - 5.0/5.0 -
They guys at the shop were great! Very helpful. However the agents at Esurance were pretty much the opposite.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Felt like they went above and beyond what was required of them. They buffed out a couple scratches while they had my vehicle - that have been there awhile - which had nothing to do with what was to be fixed. Great job and so appreciate the extra service !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am so totally impressed with your team’s professionalism. I can tell that pride and respect were taken into consideration while making the repairs to my vehicle. It looks like nothing ever happened to it. Thank you for doing such a fantastic job!! I will definitely recommend your company to anyone needing similar service!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very personable