Crash Champions #0591 Springfield Dwtn
In operation 26 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was completely satisfied w my experience w Crash Champions and their manager James and associate Dominic. Excellent work and under the initial quote. Will highly recommend them to my friends
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great people excellent manager in james and his assistant James
Returned Clean
My Experience - 5.0/5.0 -
This was our first experience with collision repair and your team were very friendly and made everything so easy Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very friendly and professional. This was our first experience with having to have body work done on our vehicle and they made it super easy.
Customer Service - 5.0/5.0 -
Very friendly and professional
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0 -
Everything was great
Repair Quality - 5.0/5.0 -
Everything was great
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the second time that I have used Crash Champions and I couldn’t be more pleased. The staff there is knowledgeable and friendly. You did an excellent job with my car on both trips.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was fast and the people were friendly. Cost effective as well. Would recommend. Owen was very great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is my third time using crash champions at this location and have been satisfied every time.
Customer Service - 5.0/5.0 -
they kept me informed the hole time
Returned Clean
My Experience - 5.0/5.0 -
I was truly impressed with the people & service here. I did not expect my car to be glistening & looking showroom clean when I picked it up.I loved the help with the rental car also . Will recommend this place to anyone who might need such work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The repair looked very nice but unfortunately during the fixing of my door the windows motor got messed up and my window no longer rolls up and down correctly. But I called and told someone and a very helpful man told me he would order the parts and repair it for me for free so I very much appreciate that. I can’t remember his name but he was very helpful.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing! I truly thought there would be a visibility noticeable area where my dent was. There was not! Completely looked like nothing happened. Perfect, would be another word. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent, the dent my truck had was right on a crease, and I thought it would never look the same. When Crash Champions finished, my truck looked as if nothing happened. Amazing, they also cleaned my truck inside and out. I am very satisfied. Thank you.
Customer Service - 5.0/5.0 -
Excellent.
My Experience - 5.0/5.0 -
The speed and professionalism of your entire team is amazing! I’ve never experienced this type of customer service. We are a constant contact status updates and friendly associates are always there to help. Specific recognition to Owen who handle my case on top of things friendly wonderful to work with and appreciate all of us help and detailed explanation of the process and then walking of the vehicle once repairs were made. He’s the best!
My Experience - 5.0/5.0 -
A job very well done. They even cleaned our car. So glad to have it back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10. .
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'm glad that they took extra care to make sure that it was completely done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you again for making sure that everything was working
Customer Service - 5.0/5.0 -
You really relieved my stress