Crash Champions #0591 Springfield Dwtn
In operation 26 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend to anyone.
Repair Quality - 5.0/5.0 -
Turned out so good that it looked better than the rest of my car.
Customer Service - 5.0/5.0 -
Very informal and considerate.
Returned Clean
Likely to Recommend - 5.0/5.0 -
10 out of 10.
Repair Quality - 5.0/5.0 -
It looked as good as the day I rolled it off the showroom floor.
Customer Service - 5.0/5.0 -
Kept me up to date and informed on all the progress.
My Experience - 5.0/5.0 -
Fantastic work! My car was also so clean! There was obviously great care and service applied to my vehicle.
Likely to Recommend - 5.0/5.0 -
Incredible
Repair Quality - 5.0/5.0 -
My car was not only repaired perfectly, but came back to be even better than it was before that accident. Great customer service as well!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I thought everyone involved in this was great! From the lady up front that checked me in & out. To the gentlemen that did my estimate to the one finishing it all up! I have nothing complaints at all! Thank you one and all!!!
Likely to Recommend - 5.0/5.0 -
I already have!
Repair Quality - 5.0/5.0 -
Very nice people to work with. Very nice work done on my car!!!
Customer Service - 5.0/5.0 -
Very courteous and knowledgeable!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Owen was amazing! So kind and very helpful. He made what I thought was going to be an awful experience very, very easy and stress free. Thanks to Owen and Mel for all their help! Greatly appreciated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Owen was amazing. Mel was so kind and helpful. Owen made everything smooth and easy.
Customer Service - 5.0/5.0 -
Owen is great! He’s so kind and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
It depends on the outcome of my truck
Repair Quality - 0.5/5.0 -
I now have a wobble I didn't have before the truck was wrecked, The alignment job was done wrong and now pulls to the right really hard. The door has a weird click like the rod inside it is not lined up Correctly. I understand the insurance company said they wouldn't fix the wobble for some reason so I'm contacting them today to find out exactly what is going on.
Customer Service - 0.5/5.0 -
The same comments apply my truck is not done or fixed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was the quickest , easiest, and most efficient auto claim ever. I am not personally insured with Travelers it was a claim where someone hit me but I’ve never been through such an easy claim process.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciate the level of service and communication provided throughout the repair process. I also appreciate the shuttle service back to my house after dropping off my vehicle, saving me both time and money that would have been spent on a ride share.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
These people kept me informed everyday and they did one fantastic job and they were all kind and patient with me and I really thank them a lot for it everything
Likely to Recommend - 5.0/5.0 -
Yes I would recommend you all to anyone for doing the job you did on mine
Repair Quality - 5.0/5.0 -
I already did one survey but I am very very satisfied you all did a fantastic job
Customer Service - 5.0/5.0 -
Already did one survey and you people were great did one fantastic job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept clear communication with me during the time that my car was with them, especially about parts being ordered. They got it done also in a timely manner.
Customer Service - 5.0/5.0 -
All staff members were polite with greeting me and helping me with anything that I needed during my insurance claim
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication! Dominic was amazing to work with and my jeep was done so quick!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went great. The whole process was efficient, they made pickup and drop off convenient and communication was clear and constant throughout the process.
Likely to Recommend - 5.0/5.0 -
Everything went great.
Repair Quality - 5.0/5.0 -
Everything went great. The vehicle looks good.
Customer Service - 5.0/5.0 -
Excellent communication and customer service.
Returned Clean
My Experience - 5.0/5.0 -
I was very happy with how quick they were able to get my car in and repaired. Dominick was great to work with and the communication about the progress of repairs was amazing. I would highly recommend Crash Champions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was friendly and great to work with. Dominick did a great job keeping us informed on the status of our car.