Crash Champions #0592 Springfield South
In operation 26 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Cheerful, skilled staff. Car looks great. Satisfied customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and helpful during a stressful time
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0 -
I received an estimate to fix my car when you were Dotson and Dotson. I then went in to your new office to schedule my car to be fixed. The girl behind the desk pulled up my estimate and it was around $1700. I brought my car in on March 11 to leave it there to be fixed. . I was leaving for a week on vacation knowing that it would be fixed when I got back. While sitting at the airport on Thursday, March 11, I received a call from one of the gentleman in your office. He proceeded to tell me that my car was going to cost $3000 for it to be fixed. I told him that they pulled up the estimate and it said $1700, He proceeded to tell me that the person that did the estimate was no longer working with the new company and the estimate was not correct. Because I was at the airport in Springfield leaving town for 12 days I was not able to go home and find my copy of the estimate. I spoke with the person again regarding the cost of the repair and he agreed on $2200 versus $1700. I was very disappointed having to pay an extra $500 for the repair on my vehicle. I was bringing my vehicle in at that time because I knew I would be out of town for a week and I would not need to rent a vehicle if I had it done another time. It did put a damper on my vacation as I had to take part of my vacation money then to apply towards the repair of my vehicle. I had gotten several estimates for this repair and decided to go with you because it was a fair price and it was something I was able to pay for. I was told at the time of dropping my vehicle off that if the cost was more they would contact me. I did not expect the cost to be $1300 above what the quote was I received. Even though the final cost was $2200 it still was more than I wanted to pay. Sincerely,, Debra
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Done quickly. Worked well with my insurance. Front desk staff very friendly.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Your first desk lady is very friendly and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brent Fisher was very professional and I recommend him highly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff was always very professional and friendly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team seems to have done a great job repairing my truck. Very pleased with the way it looks! Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend you to others.
Repair Quality - 5.0/5.0 -
We were very happy with the repairs you did on my car.
Customer Service - 5.0/5.0 -
Everyone was nice and helpful.
My Experience - 5.0/5.0 -
In a word, AWESOME! You guys and gals are tops in my opinion. I hope I never need a body repair again but if I do, I know where I will take my vehicle. I will recommend Crash Champions highly to everyone I know. Thank you for a beautiful job and so speedy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
On a scale of 1-10 with 10 being excellent, Crash Champions gets a qualified 10 rating without any hesitation. The crew was courteous, honest, up front, thorough, quick and extremely good with getting my car fixed and back to me. I literally can not tell, nor can my friends who were themselves in the body work business tell, that anything had been repaired. Unfortunately for the deer, it couldn’t go to Crash Champions to be repaired! Great business, top notch crew, excellent work.