Crash Champions #0592 Springfield South
In operation 26 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
Absolutely would!
Repair Quality - 5.0/5.0 -
They did an excellent job, They finished ahead of their estimated time, and the customer service was outstanding.
Customer Service - 5.0/5.0 -
They did an excellent job, and it was just as promised.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is my daughter’s car and she’s away at school. So I have not seen it myself but she said it looks great! Most of the damage was to the undercarriage
Customer Service - 5.0/5.0 -
Customer service was outstanding. I received regular updates by text and/or email as well as my daughter getting notifications as well. They were quick to get her in and quick with the estimate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
They went above and beyond for me and had my repairs done by the next day. Super friendly and helpful.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I greatly appreciated everyone at Crash Champions. They were always friendly, courteous and professional. The repair job on my car was flawless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent outcome.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very quick, was in constant contact - clean and easy. There was a noticeable vibration/rubbing after pickup that still needs to be resolved otherwise would have been 10/10
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
These guys do amazing work! My car runs great now and they had a 24 hour turnaround time on Christmas Eve! Very grateful for Crash Champions friendly and fast service.
Customer Service - 5.0/5.0 -
Friendly and efficient communication
Likely to Recommend - 1.0/5.0 -
It was unbelievable to me that so many employees and even the receptionist were not wearing masks. The person who pulled my car around got out of my car and was not wearing a mask. I do not understand how businesses could not take this seriously. I have a sister battling cancer and my parents are high risk. How are you not enforcing such a simple precaution that literally saves lives? Sorry to rant, but it needed to be said.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
These guys were awesome! They did an outstanding job! We hope to never have to use again, but if we do we won't hesitate to use the Springfield, Missouri South location!! 10 out of 10! Perfect in every way!!
Likely to Recommend - 5.0/5.0 -
Already have recommended you multiple times!!
Repair Quality - 5.0/5.0 -
They did an amazing job!
Customer Service - 5.0/5.0 -
Kept me informed; went above and beyond! Awesome customer service, from start to finish!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I would have liked to see more attention to detail the first time i picked up my vehicle upon completion. I had to take my vehicle back in and leave it for 2 days.
Customer Service - 4.0/5.0 -
I had to follow up with my rep more often than they followed up with me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Corey and his team were extremely informative and helpful with all my vehicle needs.
Customer Service - 4.5/5.0 -
They communicated with me every step while my vehicle was in for repair.