Crash Champions #0592 Springfield South
In operation 26 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
Our vehicle was not repaired as planed. Furthermore the case has been reported to USAA for posible fraud. The door was not replaced as stated, the color does not match and the repair shop employee actually hanged over the door to make it fall into place after we showed the door did not fit as intended. Literally held himself by the top side of the door and pull his body weight down to the point we herd the crack of the glass from the driver side door. We are extremely disappointed and dissatisfied.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
This shop is a fraud and was referred to USAA for their fraud team investigators. They charge USAA for repairs that they did not complete.
Customer Service - 0.5/5.0 -
Constantly lied to us and were completely untrustworthy
My Experience - 5.0/5.0 -
Looks good. The wheel looks especially good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication and updates regarding status of repair on my car were on a regular basis. I was very satisfied.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash champions repaired my wife's GMC Acadia after she got in a accident, a rental car was provided. Top quality repairs and she had the vehicle back within a week.
Customer Service - 5.0/5.0 -
Good job. Thanks
My Experience - 5.0/5.0 -
Cory was fantastic to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I was referred to you by a person at Christian Brothers Car Repair so I would definitely do the same thing.
Repair Quality - 5.0/5.0 -
Very good experience. They were all very helpful. Minda did a great job.
Customer Service - 5.0/5.0 -
Minda was great!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have told everyone I know about Crash Champions, I can’t say enough good things!
Repair Quality - 5.0/5.0 -
Corey and the crew at Crash Champions were wonderful to work with! I felt completely safe with leaving my vehicle with them! The hole process couldn’t have been better!! I will go back to Crash Champions in the future!!! Thank you!
Customer Service - 5.0/5.0 -
Everyone was so welcoming I felt at ease as soon as I walked through the door!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cory the estimator kept me updated on everything. The painter and body man did excellent work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Two things that really concerned me were being sure that all the gizmos of cameras and driving awareness were working properly because exchanging that hatch would disconnect them all and also matching that copper color with so much to repaint. I was really pleased to see that my concerns turned out to be needless. Everything works and all the parts match. Thanks guy, you dun gud and the boss should give you a raise and a party if all your work is this well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly and professional
Likely to Recommend - 0.5/5.0 -
One of the worst experiences I've ever had and it's all due to them rushing around tryna get you out before the promise date. Quality over Quanity goes a long way!!
Repair Quality - 0.5/5.0 -
Didnt do the job right the first time.
Customer Service - 1.5/5.0 -
Could sense an attitude over phone the first time I called to check on my car and in building.
My Experience - 5.0/5.0 -
Excellent through work, endorsed by my insurance.