Crash Champions #0592 Springfield South
In operation 26 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
They had my truck for 2 weeks and it's NOT repaired. Thanks for wasting my time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
The staff was friendly, I gave the customer service a 6 due to the fact it took three weeks longer than I was originally told it would take.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Paint was good. Fit and gaps bad.
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was informed and taken care of. A real nice buisness.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0 -
Had to get the door readjusted, but it is good now.
Customer Service - 5.0/5.0 -
Worked with Reggie and he was very thorough about the repairs needed and the estimated timeline.
My Experience - 5.0/5.0 -
The staff was quick and professional. They were very responsive and ensured that it was done right and to high standards.
My Experience - 5.0/5.0 -
Reggie had us informed every step of the way, and was a pretty cool guy.
My Experience - 5.0/5.0 -
Thank you so much! Reggie and Jeremy(I think that is his name.)They were wonderful to work with. I really appreciate your help in fixing my husband's truck.
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
Bumper has scratches on it and lights have paint bubbles around them.
Customer Service - 0.5/5.0 -
Very little communication unless myself or husband called. Was told 2 days MAX. Had my vehicle 6 days. Was given wrong paperwork for my jeep. Was given someone else's vehicle information.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so great and helpful! The process was super quick, I was only without my car for five days. The repairs came out so good!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick and painless. Above and beyond what’s asked. Will definitely be back.