Crash Champions #0617 Spokane Main
In operation 43 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great customer service. Cody was very helpful accommodating my schedule and getting my car as drivable as possible before work could be done. The work is beautiful. Thanks
Likely to Recommend - 5.0/5.0 -
I already have recommended them
Repair Quality - 5.0/5.0 -
Great work and customer service. Cody was awesome
Customer Service - 5.0/5.0 -
Very good
Returned Clean
My Experience - 5.0/5.0 -
The team is absolutely amazing but Cory is my favorite! His customer service is impeccable!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The text notifications about the expected pick up date for the car were helpful but they were not accurate. It would be good to update the those notifications to reflect the true pick up date for the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They did a great job with fixing the car. Their staff is very knowledgeable and friendly. The pick up date for the car was a couple of days later than I was told it would be due to parts being slow to arrive. This was not told to me until the pick-up date.
Customer Service - 4.5/5.0 -
The car looks and runs great and the staff at Crash Champions are very knowledgeable and friendly. The car did take a couple days longer than they expected due to parts.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Trim was installed improperly and the window was glued shut.
Customer Service - 5.0/5.0 -
Cody was great and very professional. The repair issues had nothing to do with him
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were excellent and amazing customer service.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!!! Very happy!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am extremely happy with Crash Champions. Cody was very accommodating. My car was in and out in a timely manner. You also did an excellent job on it. I will highly recommend Crash Champions!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone at Crash Champions was more than helpful and professional throughout the entire process. I will recommend Crash Champions to anyone in need. Thank you all for your amazing work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
In the unfortunate event that you need body work done to your car, Crash Champions will take amazing care of you and your vehicle!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am a long time customer of Crash Champions (formerly River City Auto Body) and continue to get the same efficient, knowledgeable and very friendly service from each individual I interact with!
Returned Clean
My Experience - 5.0/5.0 -
Everything from start to finish was professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs looks great and very satisfied. I appreciate the communication and updates through the wait period and good customer service. Definitely recommend to others. Thank you!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Very nice job.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great customer service and the repair turned out amazing!