Crash Champions #0617 Spokane Main
In operation 43 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My wife says you did a 90% on the buffing but 100% on the repair and paint
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Although there were some parts that still needed ordered when I first bought my vehicle in, the team was quick to communicate with me and figure out solutions. Overall a good experience
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly service. The text updates were also helpful. Would definitely recommend this place.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend the shop to everyone
Repair Quality - 5.0/5.0 -
My bumper was fixed exactly how I imagined. The paint was matched, the light was fixed, and it looked really great, like brand new.
Customer Service - 5.0/5.0 -
Great! I was dealt with quickly and everyone was very friendly. I got phone calls to update me on when my car would be ready, and they finished in the estimated time they gave to me. They walked me through the paperwork and handled everything with the insurance company for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very helpful and finished faster than they originally thought! They also detailed my very messy car and it looks awesome!
Customer Service - 5.0/5.0 -
Very friendly and helpful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The Alfa Romeo is volcano black - a beautiful but very difficult color to match. Great job with the paint! The team was very helpful and stayed late to finish our car and ensure it was ready the next day for pick up. Thanks to The shop/general manager , Joe and Katy too!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My Service Advisor, Joe, was great! He went above and beyond to keep me up-to-date on the status of my repair. I’m also very pleased with the repair itself! Thanks to Crash Champions for a job well done.
My Experience - 5.0/5.0 -
Joe, Katy and the entire team were friendly, professional and extremely helpful. I have a couple minor issues that need addressed and they were quick to take care of them.
My Experience - 5.0/5.0 -
I was very satisfied with the Repair Work done on my 2016 Kia Sorento. In spite of the difficulties caused by supply chain delays, of auto parts, they were able to get the necessary work done beautifully, such that my vehicle looks like BRAND NEW! This is the second vehicle that they have repaired for me in the last 10 years, and even the 1st vehicle repairs are still flawless, and not noticeable at all!!
Likely to Recommend - 5.0/5.0 -
I will gladly recommend them to family and friends!
Repair Quality - 5.0/5.0 -
I was totally satisfied with the repair of my 2016 Kia Sorento !! Except for the time needed to attain the necessary parts, which was beyond the control of the Repair Shop, I am not only satisfied, but very pleased with the end result of their work on my car!!
Customer Service - 5.0/5.0 -
The customer service was excellent! Katie and Joe were very helpful and friendly explaining necessary information about the need to give time for paint to cure before getting the car washed the first time after recovery of the car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I know there are simply issues, so this is mote about the amount of time it took to get parts than anything else.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Not all the repair shops in Spokane are the same. I have found that what was once Rive City is the best.