Crash Champions #0619 Tigard

4.7 (3,042reviews)
93%
7585 SW Hunziker St,  Tigard,  OR  97223

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Audi
Ford
I-Car
Mercedes-Benz
Subaru
Tesla

Reviews (3,042)

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My Experience

Many thanks for a lovely experience.

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Worst possible updates. I had to call several times , just to know where parts where. I told Jason several times that the other insurance took full responsibility yet he had me verify 3 or times. No attention to detail.

Repair Quality

Communication was terrible during the whole process. My appraiser didn't want to do anything, not a simple update, he was late to our appointment , he was short on words and just seems like he didn't care at all.

Customer Service

Jason was lazy, rude, late, and unattentive.

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It isn't fun to be on the receiving end of an accident (and with a new car) but Crash Companions made the experience an overall success...thank you!

Repair Quality

We are bringing in our Tesla on 5/26 for a quick check on our back, passenger door. It was the door that was impacted in the accident and it does not engage as easily as the other three doors. We are hoping that it is a quick and simple fix, as it sounds like it should be.

Customer Service

Jason was terrific to work with. We appreciated his quick responses when we left voicemail messages and his overall professionalism. We also loved the text message updates. Sally was very pleasant to work with when I called for a follow-up appt regarding our back door not engaging properly.

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My Experience

The estimator was honest from the start about turn times, and kept in great communication throughout the whole process, even if there was no real update. I also felt that my estimate was much more detailed than the alternate body shop I quoted with. To me, this says that Crash Masters took time to look at everything now so there were no surprises later

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Excellent service from the initial quoting on day 1, all the way to 7 months later when I got the keys back to drive home

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Thank you for the consistent check ins, even if there was not a huge update to be given

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My Experience

Michael was extremely prompt and responsive throughout the process, thanks so much for the best customer service!

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I am overjoyed by my experience with Crash Champions! The whole staff was knowledgeable, considerate, communicative and made a stressful situation as easy to navigate as possible! I received updates throughout the whole process and was thrilled with the body work, my vehicle looks as good as new! Thanks to Michael and the whole team at Crash Champions! Hopefully I won't need it in the future, but if I do, you have my business! 10/10 Recommend!

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Exceptional hospitality, kindness, knowledge, customer service and communication!

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Scheduling service was challenging

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