Crash Champions #0621 Federal Way
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Great service. Communication was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great interactions.
Returned Clean
My Experience - 5.0/5.0 -
My car looked and smelled brand new thank you guys for all your hard work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff is knowledgeable and professional. I especially like the text updates on the repair!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff is in outstanding in all their duties; customer service team took excellent care of me. Estimates were thoroughly explained, and the final cost was less than projected. I would unquestionably recommend this shop to anyone needing repair services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Fast, easy to work with. Just wish they were open a little later and on the weekends.
Customer Service - 5.0/5.0 -
They were great and stayed in contact throughout.
Returned Clean
My Experience - 5.0/5.0 -
Timely, professional and good customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From start to finish, Paige kept in contact with me and kept me updated every step of the way. Kareem was friendly and helpful and the drop off/pick up was seamless. My car was promised in 1-3 weeks and it was done right at the 1 week mark. Thank you everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team at Crash Champions does a superb job all the way around. Intake was a breeze, they kept me informed the entire way through, and pick up was delightful. Crash Champions is my only “go to” repair shop!
Likely to Recommend - 5.0/5.0 -
I would highly recommend and definitely go back again.
Repair Quality - 5.0/5.0 -
Fast. Friendly, professional, and good quality work! My type of repair shop!
Customer Service - 5.0/5.0 -
Customer service was superb!
My Experience - 5.0/5.0 -
Great job took care of my vehicle and good communication, happy with the results
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Efficiency, kindness, and overall a great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thanks
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The only concern is that there are ants in my car now