Crash Champions #0621 Federal Way
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
I can recommend to my friend because they did a good job only for that seat I could have given them 10
Repair Quality - 3.0/5.0 -
It Take too long to be fixed and the did not fix the driver seat it was affected by the impact of the accident when you apply the break it keeps on shaking so the drivers seat needs to be fixed
Customer Service - 4.5/5.0 -
It was good
Returned Clean
My Experience - 0.0/5.0 -
On the original estimate my passenger front wheel was supposed to be fixed or replaced but never was. I’m just going to have it replaced by someone else and have the insurance pay me back
Likely to Recommend - 0.5/5.0 -
If I could put a zero I would. My body damage to the car was fixed but that’s it. They didn’t fix my rim which was supposed to be replaced completely and they didn’t even look at my headlight like they were told to as well. After having such a great experience with Blackstone for collision for for almost 20 years. I felt like I was in a new state dealing with a company that didn’t care if my car was fixed completely or not. I’ve lived in Washington for 32 years. That’s not a feeling I should be experiencing.
Customer Service - 1.0/5.0 -
Customer service was bad, I gave specific things to look at and fix that were tied to my accident but they were fixed or even looked at for that matter.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
It is too long waiting for my car. Almost 3 weeks. And until now I am still waiting for my engine cover
Customer Service - 4.0/5.0 -
There are nice . But in phone call still I have to wait 5 to 7 mins