Crash Champions #0638 Bainbridge

4.5 (2,430reviews)
90%
9935 E Washington Street,  Chagrin Falls,  OH  44023

In operation 22 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (2,430)

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I used Excaliber for years. I will give Crash Champions another try myself. If I recommend them before then it will be qualified with the previous experience in mind.

Repair Quality

It would be a 10 if there had been a proper check out when I picked up my car. I was left to eyeball the repairs on my own comparing the finished product to the parts list with no one available to answer questions. I appreciate getting my car back on Saturday morning instead of waiting until Monday. I still would have liked someone present who knew about my repairs.

Customer Service

Maddy was fine when I brought the car in but neither she nor anyone with knowledge of the work done on my car was there when I picked it up. Also, I was called Friday night and told my car was ready. But then I was told to wait to pick it up on Saturday morning anytime. I went over at 10:30. It wasn't ready for pick up until just before 11:30.

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Will recommend to anyone

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Very professional and great job

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Great experience

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Amazing work I would highly recommend. Amazing customer service

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Everyone I talked to was eager to put me at ease and answered all my questions as best they could.

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Al work done was great

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Al work done was great I'll give them a 9ish

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Excellent service

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Very likely , highly recommended

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They are the Greatest !!

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The outcome was great..

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I did not communicate with staff at Bainbridge.. Only communicated with staff at Mayfield rd. South Euclid. So I really can’t rate them.

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