Gerber Collision & Glass - Streetsboro

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber had great customer care, communication, and was very accommodating to work with. I would recommend them to friends and would use them again.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

horn isn't working

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very good service from all of you at Gerber . Would highly recommend your service to all our friends

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The car itself was a very good job . But we had to pay over the 250 deductible . Do you guys reimburse me for that? I don’t understand that .

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Good communication just over all friendly and beautiful work on the truck would recommend to anyone thanks again for all that you have done

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They did a nice job!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Good!!

Likely to Recommend - 5.0/5.0 -

Totally

Repair Quality - 5.0/5.0 -

Good

Customer Service - 5.0/5.0 -

Good

My Experience - 5.0/5.0 -

You match the color to a tea Very.kind people to.deal with hope i dont need you again but if so i will keep.your number handy thankyou⁰

My Experience - 5.0/5.0

Likely to Recommend - 3.0/5.0 -

Work was great. Customer service was very poor.

Repair Quality - 5.0/5.0

Customer Service - 0.5/5.0 -

Clarisse was unprofessional and abrasive. Her “rules and regs” approach was hard to deal with through the whole process.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did a great job and got it done before expected.

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

NEVER

Repair Quality - 0.5/5.0 -

Just too many issues to list them all. But it’s been very frustrating!

Customer Service - 0.5/5.0 -

Clarice was mostly rude and unhelpful. I received no updates for over a month, unless I called and got Clarice telling be they were still working on it.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I had an excellent experience with Gerber Glass & Collision! From start to finish, their service was outstanding. They were prompt, professional, and kept me informed every step of the way with excellent communication throughout the entire process. The repair was completed on time, and they made everything as smooth and stress-free as possible. I truly appreciated their attention to detail and outstanding customer service. I highly recommend Gerber Glass & Collision to anyone looking for quality work and a team that genuinely cares about their customers.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Overall they did a fantastic job. We did have to go back for them to fix a few areas that they had missed. A few dents were still on the back and the finish of the paint has some specs and perfections but overall very happy and they really did do an amazing job with a very complex project. They were very professional and finished everything as promised.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

everything looks good so far

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service and results

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very professional and pleasant.