Crash Champions #0639 Bedford Heights
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I didn’t even recognize my car. They did a wonderful job in detailing cleaning it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I didn’t even recognize my car.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job I always take my cars for your because you’re good 👍
Customer Service - 5.0/5.0 -
Quality is good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good quality work, not able to see what was repaired verses what was factory painted
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Precious and Mike do a great job, welcoming customers, setting expectations, and exceeding them. Two great hires on your part.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Precious and Mike provided excellent customer service. We especially appreciated the extra touch of our interior being fully cleaned. Mike also went above and beyond by highlighting a potential safety issue outside of the scope of the repair.
Customer Service - 5.0/5.0 -
See previous comment.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
NEVER!!! Poor customer service, poor repair service, poor/incomplete work!
Repair Quality - 0.5/5.0 -
Repairs were done poorly and incomplete, bumper and other parts of vehicle were crooked. Sam minimized the damage to my vehcle and did not do a full inspection of the damage. Part of the bumper was rubbing against the tire as discovered by Aamco while working on the mechanical repairs. Still awaiting an update on when the rest of the repairs will be completed. This is totally unexceptable!!!
Customer Service - 1.5/5.0 -
I was treated as if I did not know the extent of the damage done to my car and since I was not taken seriously, I still need more work done to my vehicle and had to pay additional money to get it fixed on my own and still don't know when it will be completely fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You all have done a great job
Customer Service - 5.0/5.0 -
Precious is very Professional, empathetic and knowledgeable and she made you feel comfortable
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
We twice asked about estimate of separate work to be done simultaneous, self pay, and they didn’t even give us the estimate until we picked up the car, which was too late to have the additional work.
Likely to Recommend - 5.0/5.0 -
Excellent customer service and repair of work THEY were very professional and accommodating to all of my questions.
Repair Quality - 5.0/5.0 -
Excellent the quality of repair.
Customer Service - 5.0/5.0 -
Customer service was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
It took to long for all the money I had to pay out.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My van took to long to get done once it was done it’s been giving me to many problems that I didn’t have before the repairs.I would recommend you guys to any one and my van was stored outside your location not getting started up every day just abandoned.
Customer Service - 0.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Took a little longer than expected.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very nice staff! Repaired my vehicle in a timely fashion, even with the holidays nearing! I'm very pleased with the work done!
Customer Service - 5.0/5.0 -
Awesome communication! Precious at the front desk was awesome!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Quality service and communication (Preciou, Mike ….) from beginning to end. Quality technical service on the vehicle.
Repair Quality - 5.0/5.0 -
Very good at delivering complete customer satisfaction in all respects, including communication as to status!
Customer Service - 5.0/5.0 -
Very good at delivering complete customer satisfaction in all respects, including communication as to status!
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
We had a problem with the form of payment. We have the check but they said they don’t accept it so we rushed back to the bank even though we said our debit card had been hacked.
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0 -
Very likely overall, they made a bad situation manageable.
Repair Quality - 4.5/5.0 -
I am truly satisfied with everything except. I had to add windshield wiper fluid. I have a new reservoir. Precious is a gem and great to work with. Kudos to the team.
Customer Service - 5.0/5.0 -
Precious was knowledgeable, helpful, and pleasant and never bothered!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks you
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
None
Customer Service - 3.5/5.0 -
None