Crash Champions #0649 Medina
In operation 26 years, 25 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Car was returned with additional scrapes on it that were not there before repair. Shop was good about getting it to repair it. However, we have seen now that there are chips all over the paint where the dents were repaired
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Cindy was so lovely and definitely helped me feel more comfortable!
My Experience - 5.0/5.0 -
Great communication and CC delivered the car very clean and with excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car took a little longer than expected but they were super busy so it was no problem. After I got my car back it looks great and I am happy with my experience!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Repairs were good but car was given back dirtier than it was given to them. Headliner and some interior areas are marked from some of the repairs that were done
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful folks at Medina location. Solid repair returned the car to 100%.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome coordination for a tricky situation. Great people at every step.
Customer Service - 5.0/5.0 -
Awesome team.
My Experience - 0.0/5.0 -
It appears that there are two small dents on the hood. I assume that the hood was damage while being delivered but I do not know. The last time the CC employee did a walk around which did not take place this time.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was top-notch.
Customer Service - 5.0/5.0 -
The employees at Crash Champions are professional and kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Mainly because of the communication
Repair Quality - 5.0/5.0 -
Made a bad situation better with good communication
Customer Service - 5.0/5.0 -
Good communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional staff
Customer Service - 5.0/5.0 -
Rick and team were so respectful to my wife
My Experience - 5.0/5.0 -
Great team great work good timing I am well pleased
My Experience - 5.0/5.0 -
There were a couple of delays in the process but I know they were not Crash Champions fault.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
There is still a little of the “sticky goo” left on my Trailblazer. Not a big deal-I should be able to get it off myself but thought it important that you should know.