Crash Champions #0652 Twinsburg
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Terrible work. Dirt in paint still even after i returned it for scratches not fixed. Mirror not mounted correctly and Tail light not replaced. Michelle actually said they did not get time to do wet sanding in the estimates. So I guess they just don't do it. Car had old product all over it also. Will not return or recommend.
Repair Quality - 0.5/5.0 -
Had my car for 3 weeks and still didn't do the job right. I had to bring it back. And the job was still was not right.
Customer Service - 1.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Missed one spot but fixed it after we pointed it out
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
8, excellent service, and warranty for service preformed.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Michelle was wonderful. Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
My wife was happy about the outcome; that is what counts.
Customer Service - 3.5/5.0 -
There were times it was confusing to determine the actual status or progress of the vehicle.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 4.0/5.0 -
Quality work. Great customer service by Michelle!
Repair Quality - 4.0/5.0 -
Michelle was outstanding. She helped us from start to finish and made sure everything was perfect for us. Thank you Michelle.
Customer Service - 4.5/5.0 -
Michelle is awesome.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Friendly but never followed up on call backs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The people were great and the work seems very acceptable but they kept the car way too long. They updated the delivery date several times and didnt inform me there were delays.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good as new
Customer Service - 5.0/5.0 -
Very helpful
Likely to Recommend - 5.0/5.0 -
Would definitely recommend
Repair Quality - 4.5/5.0 -
Everything is excellent in regard to the quality. The only issue is that I still need to take it to my dealer to investigate a headlamp code they were unable to clear.
Customer Service - 5.0/5.0 -
Josh was very personable and helpful. He does a great job explaining the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks,again great job.