Crash Champions #0654 Lewis Center
In operation 27 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
My car has more problems now
Repair Quality - 0.5/5.0 -
I have low oil pressure now after giving my car to you all I will fix it myself
Customer Service - 0.5/5.0 -
I have low oil pressure now after giving my car to you all I will fix it myself
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys did a awesome job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did a awesome job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept up to date- very pleasant staff Car looks great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
Customer service is so important. The communication with Stephanie was abysmal
Repair Quality - 4.0/5.0
Customer Service - 1.0/5.0 -
I received no communciation about the progress with my vehicle and was asked to sign documents with blank dollar amounts for approval and even one that was for power of attorney. The person explaining it was not knowledgable about the documents either.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Grace was great and receptionist was to
My Experience - 5.0/5.0 -
Grace was great to deal with and kept me informed throughout the whole process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very happy with the repairs and mostly the pleasant staff! Thanks again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Seatbelt and lack of attention to detail.
Repair Quality - 2.0/5.0 -
When a car ran into the back of mine on the freeway, I had trash bags of donations packed in to drop off. My child’s car seat and seat belt held him in place and he was uninjured. Less than two weeks after my car was returned to me after replacing rear panel and reattaching the exhaust system, the seatbelt’s harness came apart on the same side where my son was sitting. The bolt came out of the bottom portion of the harness and the interior side paneling of the vehicle. Luckily it happened in the driveway and not on on 270 as someone darted across traffic to get to the correct lane at the 70 split running into the back of my vehicle. No one wiped the coffee that splashed everywhere and left a milky film on the windows and smell in my vent and there are small scratches still on the rear hatch door and the license plate is a reminder. Just a few details could have been so helpful in moving past this. The people I spoke to were all kind, professional and courteous. No complaints about customer service. Just think some important details were skipped over.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone I spoke to was polite and accurate in the information about my car. The car was done on time. The text update were great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Great communication. Car was completed on time. Workmanship on repair was well done. Car was clean inside and out. Everyone was very polite and pleasant to work with.
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
It took a very long time which I was not happy about however they were wonderful to deal with they responded. They looked it up. They explained everything I would use them again outside of the cup. They’re so big and there was insurance involved in so much it was trouble so but right now I have an absolutely gorgeous car. It’s mine and I’m very happy.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Our entire experience with Crash Champions was perfect! The staff were always nice and kept us up to date on the process.