Crash Champions #0657 Bellevue
In operation 27 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Very satisfied. Will definitely recommend to anyone who is need of repairs .
My Experience - 5.0/5.0 -
Car looks great and was ready on time.
My Experience - 5.0/5.0 -
It took time, but very satisfied
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
It took long but final results were good!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Workmanship, when completed in thoroughness was good. Communication, not so much.
Repair Quality - 3.5/5.0 -
Vehicle was not completely fixed when returned.
Customer Service - 3.5/5.0 -
I had to call to check on additional piece that was ordered, 10 days after it was supposedly ordered.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
If I could go negative numbers I would.
Repair Quality - 3.0/5.0
Customer Service - 1.0/5.0 -
Multiple times I received the run around on why my truck wasn't ready. The one bright spot is the manager who apologized repeatedly and came in on a Saturday to help me get my truck.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs were done in a timely manner and look really good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good quality work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Some masking tape left on.Cars jack laying on backseat.
Customer Service - 3.5/5.0
Likely to Recommend - 0.5/5.0 -
I would be embarrassed to recommend this place to anyone.
Repair Quality - 0.5/5.0 -
Our vehicle sat for almost 4 months with nothing being done. I wish I would have read the reviews before selecting this place. Everything I experienced, I was reading on the online reviews. My insurance company gave me a list to choose from and the Bellevue one was close to my house. I always had to call to find out what was going on. No one ever reached out to us. The insurance company finally just bought the vehicle from us. I have never had such poor service and communication from a place of business. I will never recommend or return to any Crash Champions.
Customer Service - 0.5/5.0 -
Poor customer service. Employees acted as if they just had no idea what was going on or whether any parts would come in. I would be given a date and then 3 weeks after the date, the part still wouldn't be there. I was never called to be notified. I was always the one calling.
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 1.0/5.0 -
Buffing burn on cab at top of box, Hose rub in basecoat on quarter panel ( clear coat) over the top of it, flaw In paint/ clearcoat at top of back door, Inside rear wheel liner is black, it's now silver with overspray, leaf spring is now silver, exhaust is silver shock absorber Is silver wiring harness to wheel speed sensor is silver. All covered in Overspray. Returning to shop in the AM. To see how they plan to correct these issues.
Customer Service - 2.5/5.0 -
Was give several "we are right on time" updates with a finishing date of 2/21/ 2025, when called was told we have all these other cars and yours won't be done till March 8th 2025, then they informed my insurance that those "Right on time" updates are just automated and don't mean anything.