Crash Champions #0657 Bellevue
In operation 27 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
They lied and gave false updates, then admitted they were not truthful. They held my vehicle for a month before admitting they could not even assess the damage to my vehicle. THEY DO NOT SERVICE ELECTRIC VEHICLES. TAKE THEM OFF THE PREFERRED LIST
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service especially from Kory keeping us informed on the progress as the car was being repaired.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good job would recommend someone who need a repair
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great.
Customer Service - 5.0/5.0 -
Very nice people, and clean and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Accurate, Caring and kind assistance at all times, folks went the extra mile, felt very well taken care of and built a good deal of trust… Definitely will recommend this facility!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
There are scratches and gouges to the paint all around my car now that weren’t there when dropped off. Super disappointed about that. Everything was fixed according to the insurance estimate, but the additional damages that I’ll have to now fix out of my pocket from them is really upsetting.
Customer Service - 4.5/5.0 -
Victoria was great to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
There were a few things that we were not pleased about with crash champions, however we did not get a say our insurance company went with them so that's what we had to do. They had my car for a little over a month and when my husband went to pick it up on a Monday morning it wasn't even detailed yet when they called me and told me the Friday prior that it was done and going into detail and asked if I could pick it up then and I told them I would get it Monday. He picked it up before work and had to leave as they were attempting to start detailing it. We are pretty patient people but for that long to have a vehicle to not have it detailed, and then also scratch marks all over obviously trying to get the air bag out and my volume button being smashed/broken on my steering wheel and them saying they didn't notice that...just things that I expected would be taken care of and completed during the month of having my car. I don't really trust that the entirety of what they replaced was necessary but I didn't care since we just needed to pay our $500 deductible. Which they also demanded we pay them even though we are pretty sure our insurance company took that out already but they would not release the car unless we paid that. We were paying for a rental out of pocket so it was frustrating having to get repeated calls of new things to replace. Victoria was telling me the complete opposite things of what my husband was hearing from the workers there/someone else calling him, just lots of miscommunication.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Although parts were delayed, the team worked well in providing good service. Would use their service in the future.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are great! Very satisfied.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
The car looks very good and they offered to fix a scratch on a rear light that they weren't sure was their fault or not, which is great service. However, committing to a completion date was a struggle with them and I had to pay for my rental car out of pocket. They also reinstalled the driver side seatbelt and trunk handle on incorrectly (which I still need to follow up with them on).