Crash Champions #0657 Bellevue
In operation 27 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole staff is great to work with and do awesome work thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.0/5.0 -
I had to call multiple times for updates. I was told a week for repairs and my truck was in the shop for 3.5 weeks. When I showed up to drop my truck off for the work to be done after my initial appointment my parts and appointment had not been entered into the system so no parts were there and I had to reschedule for a later date. I realize things like this happen but you guys did not even apologize for the mistake. I was told my truck would be done on the Friday of the third week on that Wednesday or Thursday only to be called back a couple hours later saying just kidding it now won’t be done till the following Monday. Overall terrible communication with me the customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good job
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job 👍👍👍
Customer Service - 5.0/5.0 -
Nice job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I honestly fell in love with my car again. Not only did they do an excellent job with repairs, but they cleaned it and made it look brand new. Their communication was professional, they keep me informed, and made the process smooth and fast (about a month).
Likely to Recommend - 5.0/5.0 -
Would definitely use again and recommend.
Repair Quality - 5.0/5.0 -
Good service from advisors, car very clean and repair looks excellent.
Customer Service - 4.5/5.0 -
Only issue was repair took 4 to 5 days longer than was told would occur.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far everything looks very good
Customer Service - 5.0/5.0 -
Tom and his group have excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication!
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Missing 3 small pieces on the car still.
Customer Service - 1.0/5.0 -
I was told my car would be in the shop a week but i didn’t get it back for 39 days. They also failed to inform us that they backed into something and needed more time to fix the back end too. When we called and asked why it was taking so long that’s when they told us. They also forgot 3 pieces on the car and were rude to us when we were asking questions. we had to return the rental at 30 days and we were not compensated for the remaining 9 days even though it was Crash Champions at fault for it taking so long.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have recommended you to a friend. I like the quality of your work.
Repair Quality - 5.0/5.0 -
They left it just like new. I love how my car looks.
Customer Service - 5.0/5.0 -
The receptionist was nice and answered all my questions.