Crash Champions #0661 Omaha
In operation 27 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Did good work and nice people to work with. Had some mix ups at the start that delayed my fix and probably wouldn’t have been caught if I didn’t reach out. Also did not have the best communication to let me know about timing for the fix while waiting for parts until I received a text saying I had a date scheduled. Thankfully that week it was ok for me to not have a car. Repair was good though
Customer Service - 3.0/5.0 -
Did good work and nice people to work with. Had some mix ups at the start that delayed my fix and probably wouldn’t have been caught if I didn’t reach out. Also did not have the best communication to let me know about timing for the fix while waiting for parts until I received a text saying I had a date scheduled. Thankfully that week it was ok for me to not have a car. Repair was good though
Returned Clean
My Experience - 5.0/5.0 -
From start to finish Vanessa and Becca took care of us with true professionalism! Thank them for us. The car is running perfectly so far.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Efficient work, clear communication - would bring my vehicle back if I ever needed to
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very impressed with their body work and customer service
Repair Quality - 5.0/5.0 -
They did a great job on my car with the repairs and upon completion cleaned the interior of my car including the windows and hand washed the exterior of the car to protect the paint job!!
Customer Service - 5.0/5.0 -
They returned my phone calls in a timely manner when I called them with questions
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a beautiful job just like they said
Customer Service - 5.0/5.0 -
They could always answer my question s and were very helpful
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I was very satisfied with all the service! I would definitely recommend this shop to all my friends and family!
Repair Quality - 5.0/5.0 -
Becca and Jason made this experience very smooth and stress free! Becca was very informative on every step and was very easy to communicate with!
Customer Service - 5.0/5.0 -
Everyone was great!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
Had no transportation for 2 weeks
Customer Service - 2.5/5.0 -
They said 3days it took two weeks parts wasn’t orderd
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent staff and service. Quick, thorough, informative, and super friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Great staff
Customer Service - 5.0/5.0 -
Also, making an 8 or a 9 a fail isn’t smart thinking.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did the work promptly and within estimate. They also kept me informed of the progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was done on time, within estimate and I was pleased with the regular updates.
Customer Service - 5.0/5.0 -
It was fine from all personnel with whom I dealt.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0 -
The communication was very lacking, as I only got updates when I called or my insurance called on my behalf. I was indirectly told my calls were being ignored when I physically went to the shop to get get an update because nobody would answer my calls all week.
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Mediocre
Customer Service - 1.5/5.0 -
Rarely answered calls and was given the runaround. Made an appointment so they could order the part beforehand and they didnt order the part until after it was in the shop
My Experience - 5.0/5.0 -
Thank you Vanessa for your prompt & courteous service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vanessa was awesome!!!!!
Customer Service - 5.0/5.0 -
If I could go higher I would