Crash Champions #0661 Omaha
In operation 27 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great!
Customer Service - 5.0/5.0 -
Super nice
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
still having issues with antenna not being hooked up and a door lock not working
Customer Service - 3.5/5.0 -
2 times when I called for updates/check on the process I was told they would call me back and nobody did.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I know the paint on my car door was not chipped when I took my car there for hail damage repair. When I took it back, they disregarded my statements and just said "thats normal wear that the car already had". In addition, the gas tank door no longer opens.
Customer Service - 0.5/5.0 -
They were polite enough but, I was told on three occasions that they would call and give me an updated on when my car would be ready. They did not call me at all during the three weeks my car was there. I had to call them in order to receive an update.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent friendly and accomplished staff at Crash Champions and the work done is superb. Very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I dropped my car off on June 7th 2022 and I picked it up on July 18th 2022. The work that was done was excellent however the timeline that it took was not acceptable.
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 1.5/5.0 -
Half of the time they wouldn't answer the phone, and the other times when they told me they'd call me back with information they never did.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, and quick too.
Customer Service - 5.0/5.0 -
Lady at the front desk (Becca?) is very engaging and friendly and informative. The best.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very professional and they did a great job especially Becca in the office
Customer Service - 5.0/5.0 -
Everyone was very professional and they did a great job especially Becca in the office
Returned Clean
My Experience - 5.0/5.0 -
I was expecting updates during the 7 days that my car was there, however. The office was a cluster when I brought the car in. Some people with appointments were being told they’d have to reschedule in August. 🤷🏻♀️
Likely to Recommend - 2.5/5.0 -
Fair.
Repair Quality - 5.0/5.0 -
Looks good
Customer Service - 2.5/5.0 -
No check in call re progress
Returned Clean
My Experience - 0.0/5.0 -
Called and was told the car was done, to arrive and find out the wheel, tire and alignment had not been installed/completed. Was told wheel was at the facility, but was not out on. Not sure how quality control would allow a vehicle hit directly on the passenger front tire, to not be aligned, and steering/suspension checked, but that happened also. Then when the vehicle needed a lower ball joint on the same side it was hit, received a phone call that I would need to pay for that? After asking to speak with and talk to the manager the ball joint was finally repaired. We’re still missing the center cap for the wheel, but was told it was on backorder and they would call when it came in (not really a big deal, but could have been told that when the mixup of the wheel happened. Also had several new scratches on the non accident side of the vehicle, which did end up being buffed out. Was that the passenger side step was discontinued, but was able to find one online. They did paint and install another piece on the car, as an allowance. Overall not a pleasant experience. Did business when it was Inter-Tech, and it was a great experience, but not with Crash Champions.
Likely to Recommend - 1.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
It appears there was something streaking the surface from the buffer or polishing process. I know my husband said we’d be back in touch to get it addressed.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Totally pleased..quality and speed were great..all the people I dealt with were helpful,friendly and courteous. Will definetly recommend you..😀👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally impressed with the quality and speed of service..thecemployees that i dealt with were very professional,helpful and friendly. I will surely highly recommend this shop.😀👍
Customer Service - 5.0/5.0 -
See above😀👍
Returned Clean
My Experience - 5.0/5.0 -
Great job !!!