Crash Champions #0661 Omaha
In operation 27 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Our car looks Amazing! It was repaired very quickly! Crash Champions was very friendly!
Likely to Recommend - 5.0/5.0 -
I tell everyone Crash Champions is the best shop in town!
Repair Quality - 5.0/5.0 -
The car looks like it did the day we bought it!
Customer Service - 5.0/5.0 -
Everyone is very helpful and kind!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a wonderful fixing door handle and lock.
Customer Service - 5.0/5.0 -
She was very helpful.
My Experience - 0.0/5.0 -
Please next time do not make our appointment until you have the parts. A month in the shop is really too long when it took less than 2weeks for the repair. How much time we paid for the rental while parts were arriving. That drove up the total cost of the claim. That is my only issue so far. I have not seen the repair work but the people were friendly, just do better at logistics and not give an appointment when you then need to order the parts.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
This rating reflects what I've mentioned previously. I don't understand why we dropped our car off and it sat there for 2 weeks while we paid for a rental until you got the parts in. Why schedule a vehicle to come in and not have the parts. Now I do know that they had to put a supplement in because there was more damage than they saw originally, that's acceptable. But to even start the job you had a cursory knowledge of what you needed. After paying over $1,000 for the rental for that period of time (regardless of the insurance paid for this it all goes against my total claim which affects my rates) which could have been probably half. It just seemed very coincidental that my rental was 28 days when I had 30 days of coverage, as we dropped the car off when we had the schedule date actually we were two days late. But then it sat there without parts for 2 weeks. As for the work we'll see how it stands up it looks good so far.
Customer Service - 4.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job is beautiful. Wheel well cover & front bumper look better than before repair. Would highly recommend your company.
Customer Service - 5.0/5.0 -
Great front desk experience, & all the way through the repair process for that matter.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Repairs are done beautifully, but there are new scratches in a plastic panel now.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 4.0/5.0 -
Good customer service as far as being congenial but definitely not ev friendly.
Customer Service - 1.5/5.0 -
When we went to pick up the car the person who was working was very friendly but when we called they were not very knowledgeable about Ev's.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was fast and polite. They called me to let me know what was going on and when my car would be ready and I appreciated that
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Completely happy from start to finish!!!