Crash Champions #0661 Omaha
In operation 27 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0 -
Updates were not provided to me. Never got a phone call of the estimate cost or what needed to be fixed. I had to call the insurance company to get that info due to problems with the phone line/service at Crash Champions
Customer Service - 2.5/5.0 -
In person the service was excellent. No updates provided along the way by text or phone calls. I couldn’t get through to the office by calling so I had to have the insurance company update me and connect me to the shop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service! Thank you for being so kind, professional, and thorough, especially during a stressful time. You guys are the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I would recommend that the inside of cars should be detailed if they are covered in dust. Just a recommendation from a customer service point of view. I’m assuming all the parts were left out in the shop and then put back in when the job was completed.
My Experience - 5.0/5.0 -
Absolutely awesome service. Accurate updates and really happy with how everything turned out
Likely to Recommend - 5.0/5.0 -
I’d absolutely recommend
Repair Quality - 5.0/5.0 -
Absolutely awesome experience. Took really good care of the car and me as a customer
Customer Service - 5.0/5.0 -
Very communicative. Kept me updated throughout the process
Returned Clean
My Experience - 5.0/5.0 -
The team was easy to communicate and work with. Really cares about their customers. Great experience.
My Experience - 5.0/5.0 -
Best service, thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Their service was assistive and courteous from my initial encounter and across the duration they had my car.Texts informed me of progress. When I saw my vehicle at pick-up I was stunned with the perfection of their work.The repair is exceptional and the detailing extraordinary. Their professional approach is uncommon. My vehicle is evidence the entire CC team is in synch with solid business practices and customer relations. I am grateful for their technical skills and kindnesses shown.
Likely to Recommend - 5.0/5.0 -
I have already told my family of the great service and communication--entire team is professionally engaged
Repair Quality - 5.0/5.0 -
Please know I completed this survey several days ago at www.carwise.com/s/8dd817. I will copy-paste it should you need me to reply to you.
Customer Service - 5.0/5.0 -
www.carwise.com/s/8dd817
My Experience - 5.0/5.0 -
Vanessa was on top of communication the whole time and very compassionate, and the techs fixed a fender scratch for me for free which meant so much. I am completely satisfied with my service :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looked much much better. Kathy went out of her way to listen to my story, have compassion and then even came of her office to help me transfer my personal items out of my car! SUPER customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would be my only option moving forward!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fantastic. Super communicative and very helpful.