Crash Champions #0685 Cassat Ave
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very informative about yr updates on what there doing
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The car little hard and vibrating in the steering wheel. Motor is louder before yli had you to repair. The hospitality done expeditiously and professional, final with character and courteous.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0 -
Too slow
My Experience - 5.0/5.0 -
We was very happy with the cleanliness of the car. The problem we had with the trunk was taken care of. I can't say the bumper was put on right. I trust you all did a terrific job. Thanks for all your great work you did.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far all is well
Customer Service - 5.0/5.0 -
We're very satisfied. We're also satisfied with the young man assisting us with the opening and closing of the trunk. He said that the attendant was disconnected, and he immediately had it taken care of. The car was cleaned inside and out. Thank you all so much for the care you put into our vehicle.
My Experience - 5.0/5.0 -
My car looks great and everyone was very very nice and kept me updated through the whole experience. I would certainly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yes, I was completely satisfied. The gentleman that were helping me was very nice and helpful. And they did amazing job on my SUV.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
So far, I am satisfied
My Experience - 5.0/5.0 -
Everyone I interacted with at the Cassat location was great, my car was ready early and they kept me updated along the way. The only thing they need is a bigger lot. Very satisfied!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was Excellent
Customer Service - 5.0/5.0 -
Service was Excellent
Returned Clean
My Experience - 5.0/5.0 -
It was a good process, the only thing I was told ìt would be ready on a specific day which was a mistake but other that all was well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally professional and personable at the same time. Kept me informed of the stage of repair they were at and continued to update during process. Couldn't have asked for or find better service. Would happily recommend them to anyone I know or asks for referral. The lady working the front desk was super efficient and friendly. We could use more like her in several areas of businesses.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I recommend a friend
Repair Quality - 5.0/5.0 -
Best experience I have had with repairing on my car!
Customer Service - 4.5/5.0 -
The best work I have seen in repairing cars worker friendly it was just the best experience!!! Cassett Avenue!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was so courtesy and helpful especially the lady in the front office, Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The body shop did a great job both in customer service and workmanship
Customer Service - 5.0/5.0 -
Outstanding
Returned Clean
Likely to Recommend - 0.5/5.0 -
NEVER!
Repair Quality - 0.5/5.0 -
Months! It took months to get my car back and it still wasn't right. I returned numerous times for the vehicle to be fixed properly. Do not waste your time and definitely not your money.
Customer Service - 2.0/5.0 -
They were quick to apologize. Didn't fix the problem