Crash Champions #0689 Longwood
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Thank you. Job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for doing such a thorough job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
First-class attention A1 service all very professional and friendly provide a confidence that leaves you calm Brian very professional Thanks
Likely to Recommend - 5.0/5.0 -
Por definitivamente que si
Repair Quality - 5.0/5.0 -
La atención. Muy buena excelente y el muchacho que se encargó de mi trabajo se llama Brian excelente servicio a 1
Customer Service - 5.0/5.0 -
Excelente
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Satisfecho
My Experience - 5.0/5.0 -
Everything seems great, but it’s only been a couple of hours. Full evaluation later.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the great work and care you completed so quickly with my car. If l ever need to have work done on my car, you will be the first company l would call. Thank you again, l will highly recommend your company to family and friends 🧡
Likely to Recommend - 5.0/5.0 -
Definitely would recommend your business to family and friends.
Repair Quality - 5.0/5.0 -
I'm completely satisfied with the wonderful job you did with my car. I will recommend your business to family and friends. Thank you !!
Customer Service - 5.0/5.0 -
Completely satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
my car looks brain new the young lady at the desk was very nice and explained e
Customer Service - 5.0/5.0 -
the young man that took care of my car did a great job.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a great experience having crash champions worked on my F150 i well inform of what they are doing step by step thanks to Brian.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
As stated, I'm disappointed with the outcome. The camera and sensor repairs may be excellent, but the obvious paint mismatch destroyed my confidence in the overall quality of the repair.
Repair Quality - 1.0/5.0 -
My pearl white Toyota was returned with a bumper that was clearly a different shade of white, with a noticeably different shimmer and finish than the rest of the vehicle. What upset me most was not just the color mismatch itself, but the fact that the vehicle was presented to me as though the repair was acceptable and complete. Every representative I interacted with was courteous and professional, and I appreciate their kindness. However, kindness does not replace transparency. If there was any concern from the beginning that the paint could not be matched correctly, I should have been informed before the repair was completed. Had someone been straightforward and honest about the limitations in matching the factory pearl white finish, I would have chosen to take my vehicle back to Toyota to ensure it was repaired and painted to the manufacturer's standards. After I raised my concerns and refused to accept delivery of the vehicle, I was told they would "try to get as close as possible" to the correct color. Respectfully, "as close as possible" is not an acceptable outcome. The expectation is not an approximation of the original color; it is a proper color match that restores the vehicle to its pre-accident condition. It is difficult for me to believe that such a significant difference in color and finish went unnoticed before the vehicle was presented to me. The mismatch was obvious. Being handed the keys and expected to accept the repair left me feeling misled, betrayed, and distrustful, as though the repair was being passed off in the hope that I would not notice the difference. I trusted the repair facility to restore my vehicle properly. That trust was broken. While mistakes can happen, honesty and transparency are what preserve customer confidence. Had I been informed upfront about the challenges in matching the paint, I could have made an informed decision. Instead, I was put in the position of discovering the problem myself after the repair was supposedly complete, which made the experience far more disappointing and damaging to my trust.
Customer Service - 0.5/5.0 -
Elise was very kind and informative right up to the point when she should have informed me of the issue with matching the paint. Again I was put in the position of discovering the problem myself after the repair was supposedly complete, which made the experience far more disappointing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Blake was great he communicated with us through every step of the way keeping us updated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Damian Elsie and Jennifer were top notch with their services and communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Damian Elise and Jennifer are awesome! They kept me up to date and worked with me on getting my truck back to me as quickly as possible and it was done right the 1st time!
Customer Service - 5.0/5.0 -
Damian Elise and Jennifer are awesome!