Crash Champions #0690 Orlando

4.9 (1,333reviews)
98%
1911 Cannery Way,  Orlando,  FL  32804

In operation 26 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,333)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting repairs were completed ahead of schedule and vehicles returned looking brand new. Highlights include excellent communication through regular text and phone updates, a welcoming and professional staff, and meticulous attention to detail in repairs and cleanliness. Customers appreciated the seamless coordination with rental car services and the thoroughness of explanations provided at every step. A few customers noted minor concerns such as parts not fitting correctly, a nail found in a tire post-repair, and occasional gaps in communication updates - all shared directly by customers as areas for improvement.
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"I had an excellent experience with the service. The paint match was 100%, and all the lights and other features were working perfectly. I was really impressed ..." Read more
"Phenomenal repair job!"
"Communication and handling was great, but few things were not done correctly, door panel isn't on correctly, foam is sticking from my wind shield, ..." Read more
"Ready a week earlier than expected! 😊 The best part was being able to return the rental car at Crash Champions ..." Read more
"... speed completion. Was notified regularly of progress. Work completed 3 days sooner than anticipated. Very professional and friendly to work with." Read more
"... grateful for them having someone who translated for me. The turnaround time was great, ahead of schedule." Read more
"Vehicle was ready 4-5 days before anticipated."
"It was ready 4 days early i was very pleased."
"Received daily updates via texts. It was ideal for me due to inability to use my phone at work."
"Communication from the team was excellent. Every step of the way during the repair was communicated to ..." Read more
"The work was done in a timely manner. I appreciate the updates every step of the way. I am very satisfied with the service."
"Overall good but there were some areas of communication that were lacking such as notification of the need to sign waivers after I ..." Read more

My Experience

From the first contact until the delivery of my vehicle, Vincent was a blessing to work with, specially after my crash. I would highly recommend him and your facility. Excellent customer service!

My Experience

Desiree and Courtney provided excellent service.

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Returned Clean

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My Experience

The repair was done quickly and everything looks great. Body lines and paint match are great. Vincent was amazing at explaining what was done and setting expectations.

My Experience

I appreciate the timely communication the most, while my car was being repaired. Knowing what’s happening provides a great sense of comfort and builds trust that you all care about the customer and care about your work.

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Extremely proficient. Very polite. Highly recommended.

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Returned Clean

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The condition of my car was nothing less of my expectations

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Everyone was amazing! I would especially like to thank and recognize Vincent.

My Experience

I had an outstanding experience with Crash Champions! The entire staff provided exceptional service, professionalism, and communication throughout the repair process. A special shout-out to Vincent for his professionalism, excellent communication, and commitment to providing outstanding customer service. He did an incredible job getting my car completed ahead of schedule. The work was absolutely perfect, and my car looks fantastic! Thank you to the entire Crash Champions team for making the repair process so smooth and stress-free. Excellent service from start to finish—I highly recommend Crash Champions!

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100 percent recommend

Repair Quality

Vincent and his team were outstanding!

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Could not ask for a more professional courteous and friendly staff, to say nothing of about their very thorough and except body work

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See a ove

Returned Clean

My Experience

Excelencia y responsabilidad en su trabajo y una excelente calidad de servicio. Los recomiendo 100%.

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Excelente

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Excelente trato al cliente y trabajo realizado al vehículo

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Excelente

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Great job and great people

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Returned Clean

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10/10 — but honestly, they deserve a 20/10! ⭐️⭐️⭐️⭐️⭐️ I cannot say enough great things about my experience with Crash Champions. From the service, communication, organization, and quality of work, everything was absolutely amazing from start to finish. I came in on Thursday with a broken headlight thanks to flying tire debris on the Florida highway 🙄. Of course, my headlight had to be a special—and very expensive—one! I explained that I really needed my car back because I had a birthday weekend planned with my son, and Mike made it happen! Not only did they get the part and complete the repair, but my car was ready to go the very next day—Friday! Mike went above and beyond, even staying past closing time to make sure I was able to get my car back in time. That level of customer service is hard to find these days. They understood that this wasn’t just about fixing a headlight—they understood how important it was for me to have my car back for my son’s birthday weekend, and they delivered. Mike, you were my hero! 🙌 Thank you to you and the entire Crash Champions team for making a stressful situation so easy. Amazing service, amazing communication, and amazing work. You guys deserve 20/10! Highly recommend! ⭐️⭐️⭐️⭐️⭐️

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Returned Clean

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Returned Clean

My Experience

THANKS YOU FOR GOOD WORK AND INFORMATION.

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Everyone was so nice and helpful. Car accidents can be stressful but this process was very smooth and my car was done before I expected!

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Returned Clean

My Experience

Courtney and Desiree were wonderful! So pleasant to work with, kept me updated throughout the process and my car looks like new. Thank you to your whole team!

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Great experience all around!

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Returned Clean

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I was greeted by a lovely receptionist who was friendly, efficient and helpful. The work done on the car was superb.

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Returned Clean

My Experience

We had a very unique situation with which you worked with us on our distance and travel making what could have been a very stressful situation quite pleasant