Crash Champions #0690 Orlando
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck looks better than it did when it was new. I love it. I should say it looked better than when I bought it because I didn’t buy it brand new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very well done
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
They kept telling us when it would be done and kept making excuses why they needed more time They had my car for 10 weeks for very little damage
Customer Service - 0.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Need to follow up with dealership to get paint protection reapplied - I know it’s covered but wish it could be a part of the original work Also, not related, but when we picked up the car, it was very dusty inside and we spent a lot of time detailing to remove the dust
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Excellent
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
My rating is a 3 because I wouldn’t have a reason to recommend this service to anyone
Repair Quality - 5.0/5.0 -
At this time everything looks and drives well
Customer Service - 5.0/5.0 -
Johan Hernandez was great.. he made sure to keep us updated every step of the way.
My Experience - 5.0/5.0 -
Junior and team did a great job communicating the updates on my car. Even leaving voicemails when I wasn't around to answer
Likely to Recommend - 2.0/5.0 -
They did a decent job in a timely manner. However, they seem to be going back on their word. I doubt that I would go back and I'd probably not recommend them.
Repair Quality - 2.5/5.0 -
If you really want to know my opinion, call 724.290.6486.
Customer Service - 2.5/5.0 -
When I brought the car in Joe noticed the huge stain on my passenger seat. He said even if the upholstery needed to be replaced; it would get done. It wasn't done and tammy promised she would get the stain out and would call me right away to arrange that. Crickets.
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
Poor communication on timing of vehicle repair. Repair was excellent but customer service not satisfied.
Customer Service - 1.5/5.0 -
Poor communication on timing of vehicle repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
They didn't reinstall my engine area shroud and had to return to get it put on. Also the drivers side bottom panel was extremely loose and the Manager Marvin determined it was defective and said he ordered a new one and then would paint and call to install. Also the rubber door seal was never seated properly and was coming off...I had to push back in place while at restaurant parking lot
Customer Service - 4.0/5.0 -
They were good at keeping me informed for the first 20 days....then I had to initiate contact to get updates
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very thorough and professional
Likely to Recommend - 5.0/5.0 -
Very likely, helped make a bad experience (being in a car crash) better with all the help and everything was so simple.
Repair Quality - 5.0/5.0 -
Excellent service and good communication so I knew what was wrong and what to expect with charges. Even completed repairs before initially expected. I don’t remember the guys name but he came in on a Saturday so I didn’t have to wait the weekend to pick up my car! I would definitely use your services again, thank you!
Customer Service - 5.0/5.0 -
Excellent. He came in on a Saturday so I didn’t have to wait the weekend to pick my car up. Thank you
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
The only thing is that it takes forever to get fix I don’t know if they had to do with Geico but anyway I give y’all a eight I think y’all did a great job Thank you
Customer Service - 4.0/5.0 -
The only thing is that it takes forever to get fix I don’t know if they had to do with Geico but anyway I give y’all a eight I think y’all did a great job Thank you
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0 -
The office special bathroom is so dirty
Customer Service - 4.0/5.0 -
Not too friendly
Returned Clean
Likely to Recommend - 5.0/5.0 -
You will be the first place I recommend to someone
Repair Quality - 5.0/5.0 -
I can’t remember his name but the young man who handled my car was wonderful and did everything to get my car back to me as soon as possible.
Customer Service - 5.0/5.0 -
Everyone was friendly