Crash Champions #0702 San Leandro

4.7 (1,215reviews)
95%
14140 Washington Ave,  San Leandro,  CA  94578

In operation 27 years, 4 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Tesla

Reviews (1,215)

Likely to Recommend

Great experience.

Repair Quality

I had an awesome experience with the team from the time I dropped off my vehicle until I picked it up. Linda kept me informed and communicated all the updates on my vehicle in a timely manner. Linda's manager also kept me informed of my options which I appreciated very much. Job well done all around!

Customer Service

The repairs were done well.

My Experience

Very satisfied with Alex!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I would highly recommend Crash Champions for a fair price and quality work

Likely to Recommend

I had other closer options, but I would gladly go out of my way to use Crash Champions

Repair Quality

Quick work. Very reasonable price

Customer Service

Service advisor very customer friendly

Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

la reparación a quedado muy bien

Customer Service

Likely to Recommend

For sure to be recommended.

Repair Quality

Customer Service

Fantastic service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everyone was kind, helpful, and the work was completed perfectly. Thank you to Dina and Alex for all of their help!

Likely to Recommend

Repair Quality

Customer Service

Alex kept me updated and answered all my questions

Returned Clean

Likely to Recommend

Repair Quality

Was one of the best service experience that I’ve had dealing with a car repair. Alex and Dina were wonderful, kept me updated, and worked with me to fix a few extra things on the car at a reasonable cost. 100% would recommend.

Customer Service

Returned Clean

Likely to Recommend

This is the second vehicle I had repaired at this location and the customer service is always great

Repair Quality

Customer Service

Returned Clean

My Experience

I had a great experience with Crash Champions in San Leandro. The service was fast, efficient, and the quality of the repair was excellent. I was honestly surprised they were able to fix my car the same day I dropped it off, and everything turned out looking great. It’s hard to find a collision center that delivers both speed and quality like this. A big thank you to Alex, who made the whole process smooth from start to finish. He was communicative, personable, and kept me updated every step of the way, which made a stressful situation much easier. Their estimate was fair and generous, and overall the customer service was exceptional. If I ever need collision repair again, I’ll definitely be coming back to Alex and Crash Champions. I can honestly say this was the best experience I’ve ever had with a collision center. :)

Likely to Recommend

I have already told my parents and friends to come a visit this center. My family and I have jobs that require a lot of commute and having a reliable car is a must. I’m so so happy now I can trust someone with my car and my family too. I can 100% recommend anyone to come a try it. I’m sure they will keep coming back.

Repair Quality

I’m very happy with the results. When I picked up my car it looked brand new.

Customer Service

I can say with confidence that this was the best experience I’ve ever had with a collision center. the service was beyond exceptional. I dropped off my car expecting the usual long wait, (at least a week) but they had it repaired and ready the very same day. The quality of the work and their assistance was outstanding. The team was professional, fast, and They treated my car like it was their own, and the results were flawless. I can tell they truly care about their customers, they were all very polite and friendly since the beginning. Finding a shop that combines speed, honesty, and top-tier craftsmanship is rare, but this place exceeded every expectation I had. I’m beyond impressed and extremely grateful. I drive for a living, and having a collision center I can trust my car with, means everything.

My Experience

It too long to repair. You missed to order the parts - TWICE. Then, on delivery date you found one wrong part further delaying delivery.

My Experience

Alex was very communicative and easy to work with throughout the repair process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Mike and Ricky was so helpful and very nice to their clients.. their willingness to assist customers are really great.. 5 star rating for me.👍

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Communication was terrible... they never returned calls, and I only knew about the progress of my repair and when it was ready because I called repeatedly, even on the day of pick up to confirm the time.

Returned Clean

My Experience

The team is very friendly and accommodating. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Crash Champions completely missed the fact that the vehicle had safety issues with the SRS Airbag system. I had to bring that to their attention. I lost all confidence and will look very critically at future issues not discovered with vehicle. So far i believe the known issues have been resolved. Stay tuned!