Crash Champions #0715 Lafayette

4.9 (1,301reviews)
98%
3434 Mt. Diablo Boulevard,  Lafayette,  CA  94549

In operation 27 years, 4 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (1,301)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Your team made the process easy and smooth for me. Your adjuster Julian was a great communicator.

Likely to Recommend

Repair Quality

Great job

Customer Service

They did a great job!

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Customer Service

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Repair Quality

Yay, such great service and communication. Great experience.

Customer Service

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See above

Repair Quality

Customer Service

It appears that the tire rims on the damaged side of the car, were also damaged. But of course it’s pretty difficult to tell at this stage of the game. Even immediately after the accident would’ve been difficult to tell. Crash Champions is a little automated. Not really my cup of tea. But I guess they did a pretty good job.

Likely to Recommend

Repair Quality

Friendly, knowledgeable, efficient service

Customer Service

Helpful, friendly, knowledgeable and efficient

Returned Clean

My Experience

Excellent customer service! Great job!!

Likely to Recommend

My new #1

Repair Quality

100% satisfied

Customer Service

Exquisite workmanship. Kind, supportive, intelligent customer service.

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Repair Quality

Customer Service

My Experience

Crash Champions did a great job repairing our car. They were able to install the parts quickly and worked with Big O tires down the street to replace the tires. Julio kept me informed each day on progress.

My Experience

Very proffessional and helpful

My Experience

Great service- car looks great- thank you!!!

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Repair Quality

Customer Service

My Experience

Service was excellent and I'm completely satisfied.

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Repair Quality

Great 👍

Customer Service

Returned Clean

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Repair Quality

Great service

Customer Service

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Repair Quality

Great service, communication and final product

Customer Service

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As stated in first paragraph, satisfied and would recommend their services.

Repair Quality

Customer Service

Work was completed as arranged. They kept me informed of the progress. Helped me to and from car rental. And Julio was extremely professional and courteous in all our interactions. I would recommend them.

Likely to Recommend

Repair Quality

Thank you for going above and beyond!

Customer Service

Thanks for fixing my car efficiently, timely and throughly.

Likely to Recommend

Absolutely!

Repair Quality

Customer Service

I loved everything here. The receptionist was so professional and kind at the same time. The evaluator the same.

Returned Clean

Likely to Recommend

Repair Quality

the rubber on the door did not stick well. We will see how it fairs in the future

Customer Service

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Customer Service

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Customer Service