Crash Champions #0720 San Ramon

4.8 (1,412reviews)
96%
10 Beta Ct.,  San Ramon,  CA  94583

In operation 27 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (1,412)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for professional, friendly, and courteous service throughout the repair process. Communication was a standout strength, with customers appreciating proactive text and call updates that kept them informed at every stage. Timeliness was frequently highlighted, as repairs were often completed ahead of schedule. A few customers noted areas for improvement, including occasional inconsistencies in automated messaging, minor cleanliness concerns inside vehicles, and isolated instances where repair quality or communication did not fully meet expectations. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
Select to learn more
"Great work and finished a few days earlier than estimated date"
"It was promised Friday and was not ready until Lste Tuesday,"
"They estimated 3 business days but completed the job in 2."
"25days repairing time took too long. There might have excuse for logistics issue from Hyundai motors. ..." Read more
"... am very pleased with the repair on my car. It was such a quick turnaround. I. Like being informed on the progress of the repair. Your people did a great ..." Read more
"... experience at Crash Champions. The team was professional, communicated clearly throughout the process, and completed the repairs on time. My vehicle was returned ..." Read more
"Great communications with timely updates. Delivered vehicle on time as promised. Work quality excellent."
"Excellent communications... best I've experienced with any body shop."
"Service from actual people was very good. The automated messaging and emails were almost always conflicting, wrong, and confusing"
"Proactive communication throughout the entire process"

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

The AI was not so good trying to make an appointment.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair looks great

Customer Service

Excellent service, communication, and craftsmanship/

Likely to Recommend

Repair Quality

Customer Service

My Experience

Yes, I was very impressed with how I was kept up-to-date on a regular basis as the project proceeded

Likely to Recommend

Beautiful results

Repair Quality

Professional, pleasant, efficient.

Customer Service

Really nice people

My Experience

Fast great great customer service

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Such a pleasure to work with Crash Champions - very professional and helpful

Likely to Recommend

Repair Quality

Customer Service

My Experience

It was a pleasure working with George and the techs. Everyone was super nice.

Likely to Recommend

Absolute best body shop!

Repair Quality

Absolutely! Car looks brand new

Customer Service

The entire team went above and beyond and did a wonderful job taking a great care of my car and me. Absolutely the best!

Likely to Recommend

Repair Quality

Repair looks excellent and service was fantastic

Customer Service

From the receptionist to the adjuster

Returned Clean

My Experience

I have been to this location three times now because of the horrendously bad drivers in the SF Bay Area that have struck my vehicle 😳😬 & have been completely satisfied with the quality of this location’s work as well as the friendliness of the staff here. It’s also in a great location for being able to get a rental car from either Hertz or Enterprise who are also willing to pick you up and drop you off but for anyone who enjoys a nice walk they are both within 1-2 miles away.

Likely to Recommend

Repair Quality

My bumper still looks great from the last repair they did the last time but they also are great at doing courtesy fixes of nearby areas which they did this time as well as the last time.

Customer Service

This is my Go To Body Shop ever since they were called Mike’s Auto & Body or something along those lines, unfortunately I have had my vehicle in to this location 3 times from poor Californian drivers over the years and they have always done a superb job. The location is close to 2 rental car companies (Hertz & Enterprise) that you could potentially walk to if you had to as they are within 1-2 miles away but they will also pick you up & drop you back off as well, but I know AAA defaults to Enterprise as I suspect they have some Corporate deal with them. Hertz is closer to this location & accessible without having to cross the major Crow Canyon & San Ramon Valley intersection which is also right by the busy 680 highway exit; which you’d have to cross if you decided to walk to the Enterprise location.

Likely to Recommend

Repair Quality

Customer Service