Crash Champions #0721 Vallejo

4.7 (559reviews)
92%
3211 Sonoma Blvd,  Vallejo,  CA  94590

In operation 27 years, 4 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Tesla

Reviews (559)

My Experience

Great service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

I think the work came out great. The time frame changed a few times but overall great job.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Very helpful people working there. It was a pleasant experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am completely satisfied!! I feel as though the work was done through the heart of love!! Service was beyond my expectation. The staff were very nice and friendly. I really appreciate the cherry on top with the front light which shows excellent customer service from beyond!!! My car looks brand new from the front and the extra touch was my car was cleaned from the inside out. I thought how awesome you all were and I would highly recommend your service to everyone!!!!! I am truly grateful ❤️❤️❤️😊 thank you so very much!!!!!

Likely to Recommend

Repair Quality

Customer Service

I am really for the first time not happy at all regarding the first service I had with the handling of my car and the communication that was not sufficient. This second shop car shop incident was awesome, the insurance and the car shop kept close communication and customer service was awesome. I lost and gave out money to the first shop and they said oh we did not get an answer for your battery and that was my deductible. The continuously lied too much and my car was the for a month and a half . I lost substantial income due to their negligence with being unorganized and the the insurance Deon stopped returning my calls. I even sent a recent email two days ago about the incident and asked for him to return my call and I still have not received a reply or call. I am really frustrated.

Likely to Recommend

Repair Quality

Eric did such a great job with my car. He made sure to keep me updated about what they were doing to my car great communication. Highly recommend bring your car here.

Customer Service

Eric did such a great job with my car. He made sure to keep me updated about what they were doing to my car great communication. Highly recommend bring your car here.

My Experience

My Experience

I’m pleased with the results of my bodywork on my Honda Civic… and yes I’ll trust them again next time around…

Likely to Recommend

None

Repair Quality

I will recommend this company to my family and friends who are looking for repairs to their cars, and yes I will trust them again with my vehicle for repairs…

Customer Service

Thanks crash champions for the great job you did on my vehicle…

Returned Clean

My Experience

Car looked great all employees were awesome office staff awesome would go back

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My Experience

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Repair Quality

The guys did a fantastic job!!! Job well done! Keep up the good work..!

Customer Service

Very professional and went above and beyond for me and my vehicle!! The last few days of my repairs, the team even paid for my car rental for me, and on the day of pickup, Jorge sacrificed his time with his family to stay late so that my car would be delivered as promised! Great work to everybody involved!! Thanks again!

Returned Clean

My Experience

Repair was pretty sloppy. Loose rubber/plastic part not securely mounted above door. Did not notice until I heard loud sounds driving on the freeway. I stopped and saw marks on rear passenger window as well as on the paint resulting from the improperly secured plastic. Back seats were wet, dirty and smells like mildew. Back floor was also wet. Speakers go on and off so wires might be incorrectly done. That’s all I’ve noticed so far.

Likely to Recommend

Repair Quality

Great job in a short amount of tome.

Customer Service

The scheduling system and process was a little off.

Returned Clean

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Nope

Repair Quality

the work is good and polished

Customer Service

Excellent

Returned Clean

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Repair Quality

Customer Service

Returned Clean