Crash Champions #0721 Vallejo
In operation 27 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great team over there. Everyone from the shuttle driver to the service writer.
My Experience - 5.0/5.0 -
Salute you guys for you’re a champion and no customer is a loser. Good job! Thanks a lot….
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for repairing my vehicle. The customer service is excellent and very professional. I would take my vehicle here again if ever in need of repairs. Once again , thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work from the entire staff. Very efficient and very helpful throughout the whole process
Likely to Recommend - 5.0/5.0 -
Great service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very helpful and work got done quick
Returned Clean
My Experience - 5.0/5.0 -
Thanks for your good and speedy service 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Fast friendly service that kept me up to date on progress
My Experience - 5.0/5.0 -
From the first time apon arrival, you were very friendly and made me feel comfortable. You explained your services clearly about the work on hand. Thank you for all your good work.
Likely to Recommend - 5.0/5.0 -
Good service, very happy
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job Well-done.
Customer Service - 5.0/5.0 -
Great.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Estimator no phone call update at initial drop off as he stated he would on June 5th drop off at 9:10am, would call before end of the day with completion date! I did receive text update automation, I am sure you have a record! Never got a call form Eric the estimator until Monday June 12th left a voicemail stating auto would be ready Tuesday June 12th before Noon! I did receive a follow up call at 11:30am Tuesday June 12th telling me the car wouldn’t be ready Tuesday because their polisher detailor called in sick. I requested a call from the Manager at that and received a call back by 1:00pm and pick me up so I could have my car for appointment I had at 3pm. I did speak with the regional manager who just happen to be ther and explain to him the challenges! In addition when I pick up the car, the estimate indicated supplemental charges of about $1000 which at no time I was informed of by the estimator! I conveyed all these frustrations to the Manager and Regionsl Manager! The estimator and Manager knew from the beginning I was worked for Nationwide as a auto estimator, Total loss and Blue Ribbon Claims Manager, therefore I am very aware of the direct repair program and supervised shops Sacramento area, Santa Ros, all the Bay Area, Central Valley. I informed the Regional Manager to who stated wit Blake’s auto body in San Rafael that I wrote estimate for Nationwide Customers and had repaired there. My question to him if you treat me like this, then how do you treat other customers without knowledge and don’t no the process.