Crash Champions #0722 Walnut Creek Brdwy

4.8 (1,231reviews)
96%
2140 North Broadway,  Walnut Creek,  CA  94596

In operation 27 years, 4 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,231)

Likely to Recommend

None

Repair Quality

Excellent

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repair process was well explained by Ari before work started and I was updated regularly as work progressed. It was all finished early because the parts arrived early. I was very pleased that Dan was able to pick me up so I could have my car several days early. My car is now beautiful! I’d like to thank everyone who worked on it, and single out Ari and Stephanie for their efficiency and kindness.

Likely to Recommend

Repair Quality

Customer Service

Crash Champions was very attentive, worked fast and did a great job.

Likely to Recommend

Quick, thorough and efficient

Repair Quality

Great service from first contact to the last!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair was so professionally done. My car looks brand new. Ari communicated with me during the process so I knew what was happening along the way. They were extremely accommodating to our schedule. They are all very nice people to work with.

Likely to Recommend

Repair Quality

Customer Service

So grateful for the thoughtful and professional service from everyone we dealt with at Crash Champions on Broadway in Walnut Creek.

My Experience

Likely to Recommend

10 out of 10, would highly recommend

Repair Quality

Customer Service

Great staff doing great work! Highly recommend!

Returned Clean

Likely to Recommend

Other than the misinformation about the rental car process (and subsequent fiasco of getting the rental car) and the inconsistency of completion dates, I was pleased.

Repair Quality

Looks very good. Also appreciate that they washed the car before I picked it up.

Customer Service

Actual work was very good. Staff are attentive and very nice to deal with. However there was a lot of confusing and inaccurate info provided at the initial appointment as to how things would work with the rental car. Was told work would take two days. Online site said 5. It took 2.

My Experience

My first accident in 50 years and you all did a great job

Likely to Recommend

Repair Quality

They look great

Customer Service

Everything went perfect

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Excellent service

My Experience

Thank you so much for your updates and open communication!

Likely to Recommend

Repair Quality

Customer Service

Crash Champions is amazing! They did a fantastic job on my car and kept me updated nearly every day. They were the go between for the rental car company and that was so nice! Highly recommend this company and what a breath of fresh air from the last auto body company CSAA sent me to! Thank you Ari and Crash Champions!!!

Likely to Recommend

Repair Quality

The staff was very friendly and knowledgeable. They kept us in the loop of how our repair was going. We were very happy with our experience

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fast and great outcome… Lennon very goos

Customer Service

Good

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great work with an extremely fast turnaround

Likely to Recommend

Repair Quality

Customer Service

People there and very friendly and help