Crash Champions #0723 Walnut Creek Main
In operation 27 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I had the pleasure of doing business with Mr.Aines for the second time on my car. Mr. Aines is very professional and is quite knowledgeable at his job. If I have the need for repairs in the future I’ll definitely return to crash champions for all repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
They were great but their facility is hard to get in and out of and given the late time I was told to pick up my car, I felt a bit rushed inspecting it. So far though the repairs seem great. I’m happy with the way the car looks overall.
Repair Quality - 5.0/5.0 -
So far it looks great. They did not put a piece of foam back properly on the passenger door so I had to do that. I think it’s fine now.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a good job.
My Experience - 5.0/5.0 -
I was pleased with the communication and fast response I received from Chad. He kept me informed and accommodated me throughout the whole process. I would highly recommend Crash Champions for your car repairs.
Likely to Recommend - 5.0/5.0 -
Crash Champions consistently delivers exceptional service.
Repair Quality - 5.0/5.0 -
Crash Champions consistently delivers exceptional service. Chad's performance has been exemplary, earning a five-star rating since the initial interaction. He maintained clear communication and effectively addressed my requirements.
Customer Service - 5.0/5.0 -
Chad consistently met all requirements and maintained effective communication throughout the duration of the project.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
The splash guard was either not installed properly or was never attached at all. It came loose while I was on the freeway and got all chopped up. It was a frightening situation and could have resulted in worse damage. Everything else about the car has been fine.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service! . Natali, Chad and Noel are outstanding, they are great assets to the Company. 🙏
Likely to Recommend - 5.0/5.0 -
Excellent
Repair Quality - 5.0/5.0 -
Excellent!
Customer Service - 5.0/5.0 -
Excellent service and outstanding employees!
Likely to Recommend - 5.0/5.0 -
Already have recommended them
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very quick and easy and worked seamlessly with insurance and car rental companies. I appreciated the text updates, the shuttle service, and the ability to leave my rental car at CC when picking up my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Quick, professional, friendly. I liked the shuttle to rental car and ability to leave the rental at Crash Champions.
My Experience - 5.0/5.0 -
Chad and Natali were excellent and provided great service!
Likely to Recommend - 5.0/5.0 -
I have had 2 vehicles repaired here. Excellent location.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The team did a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Truck was done faster than I thought and the staff was great. Very communicative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was done faster than I thought and the staff were great. Nice and communicative!
Customer Service - 5.0/5.0 -
Great staff, super friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
wonderful. When delays were expected, they kept me in the loop.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Great team and nice service. The repair was good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work. Very happy customer!
Likely to Recommend - 5.0/5.0 -
Communication during the process was great!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was totally professional! Your call to me came within minutes of the accident! You handled everything from rental car to excellent repair!
My Experience - 5.0/5.0 -
I appreciated the thorough initial inspection, the automated SMS to stay apprised of my status, and the easy communication. The actual work is very well done as well!!