Crash Champions #0723 Walnut Creek Main
In operation 27 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Good communication, fast service, and car was cleaned inside and out. Very much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fast repair, car cleaned and detailed, company very responsive.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job, Kept me informed the whole way through
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Repairs were done well and timely
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Work was completed fast. They communicated with me the entire process. No complaints.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Impressed by work and people
My Experience - 5.0/5.0 -
I had the absolutely BEST experience dropping off my 2023 Toyota Sequoia TRD Pro after hitting a deer. Luria assisted me in an extremely friendly and professional manner in the whole process. She is a 10/10 on the customer satisfaction scale. Best regards, Darryl Nomura
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The entire process was clearly outlined. In addition to knowing the status as per the website notifications, office staff at the North Main Walnut Creek location continuously keep me in the loop regarding parts and finish date projections. This is the best experience I have ever had in repairing a vehicle. The staff are absolutely FIRST CLASS all the way.
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
When I received the car after the repair the driver side door would not open from the inside. I have returned the car so they can fix the issue.
Customer Service - 2.5/5.0 -
When I received the car after the repair the driver side door would not open from the inside. I have returned the car so they can fix the issue.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
My experience was good. The staff were all professionals with good communication. Thank you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good customer service. Thank you.
Likely to Recommend - 5.0/5.0 -
Professional, courteous and prompt
Repair Quality - 5.0/5.0 -
Yes, as far as I can tell, everything is fully restored.
Customer Service - 5.0/5.0 -
Overall, quick service and great communication along the way with keeping updated on repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would recommend 100%
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Chad was an extreme professional (and the front desk lady was very nice). Have gone to this Crash Champions a few times now and wouldn't want to go anywhere else for these kind of situations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very communicative and accommodating
My Experience - 5.0/5.0 -
Always polite and cordial. Explained through the process all relevant information clearly. Repair done in a timely manner and keep me updated on progress. Car looked great when finished. Highly recommend company.
Likely to Recommend - 5.0/5.0 -
Very professional work and service. I am extremely pleased. Knowledgeable and polite folks.
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 5.0/5.0 -
Very timely responses and appointment times. Great customer service. Always polite, respectful and friendly.
My Experience - 5.0/5.0 -
Best customer service I’ve had in a long time. I would highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service!