Crash Champions #0723 Walnut Creek Main
In operation 27 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks and drives like a new car.
Customer Service - 5.0/5.0 -
Everyone was so professional and organized. Thank you all!
My Experience - 5.0/5.0 -
The repairs on my car were perfect. I could not tell that there had been any damage done. Also, Crash champions kept me updated on the status of what was going on with my car and when it would be complete. I appreciated the shuttle dropping me off and picking me up. I also appreciated the fact that they washed the car and vacuum the inside. This was totally unexpected.They definitely have done a fantastic job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff very efficient, knowledgeable, courteous, and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very satisfied
Customer Service - 4.5/5.0 -
Great service! Professional and reliable! Very satisfied and highly recommend!
Likely to Recommend - 5.0/5.0 -
Your work , service and communication was the best I’ve experienced and I’m 78 years old. Outstanding!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Have been to crash champions since it was mikes
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
great service, Personable and very flexible
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were great, very impressed with the experience
My Experience - 5.0/5.0 -
The truck looks great. Finished sooner then I had anticipated. Vary good estimator.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole team was very pleasant to deal with; as well as informative and flexible, and responsive to my needs. I was impressed!!! MKD
Likely to Recommend - 5.0/5.0 -
Yes, yes, yes. I think that the repair company provided one of the best customer service experiences that I’ve ever had. MKD
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Just got my car back yesterday. Everything seems good. I appreciated text updates and shuttle service.
My Experience - 5.0/5.0 -
They did great work on the car, and were very cooperative in working with the company that hit our car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I will recommend my friends and clients to use your services! I’m a former client of Mikes auto body for many years! The young lady at the front desk was very sweet and very profesional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer communication, car repair perfect and timely. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
After completing repairs, I noticed that the wheel well trim piece was not properly attached, when compared to the side that had no repairs performed. There was a noticeable gap between the body and the trim piece.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Wheel well trim issue previously mentioned
Customer Service - 1.0/5.0 -
After repair, discovered that the LF wheel well trim was not flush to the body of the vehicle.
My Experience - 5.0/5.0 -
I valued the communication from Natali and the quality work of Chad and his team. The car wash was also much appreciated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far so good, although it has only been a few days
Customer Service - 5.0/5.0 -
Natali and the team were very responsive to my questions, proactive with communication and prompt with the service
My Experience - 5.0/5.0 -
They kept me informed and the car was delivered spotless!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept me informed.
My Experience - 5.0/5.0 -
Your staff in Walnut Creek (Main St) are super courteous, efficient and effective at customer service! We will definitely return to this location if need be.
Likely to Recommend - 5.0/5.0 -
No hesitation in recommending this location
Repair Quality - 5.0/5.0 -
Absolutely - it's a brand new car & now it looks it again! Thank you
Customer Service - 5.0/5.0 -
Wonderful customer service, both by phone and in person: responsiveness to questions re process, helpfulness w rental... so courteous and professional. (Main St location)