Crash Champions #0744 Lincoln Park

4.4 (980reviews)
86%
1630 N Kingsbury St,  Chicago,  IL  60614

In operation 5 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (980)

Likely to Recommend

Repair Quality

they did a nice job

Customer Service

Likely to Recommend

Customer service was a turn off.

Repair Quality

Customer Service

Customer service was terrible. I had to call and follow up for the quote, start time and completion.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I was very pleases with the entire process

Repair Quality

I I feel so lucky my husband found this company. I couldn’t be more satisfied with them. I would definitely recommend them. They are busy all the time! I was surprised they worked to fit me in during our vacation.

Customer Service

They were always responsive to my calls.

Returned Clean

Likely to Recommend

Repair Quality

I got my car fast back and it was a pleasure ( given the circumstances) being their customer

Customer Service

Great crew

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Quality work and texts to keep you up to date with the progress. I would recommend them for your vehicle repair.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

My rear bumper, which you were supposed to repair, is not stable. You scratched up my right rear view mirror (side that was not involved in the accident and scratches that were not there when I gave you my car). I would hope that I can bring my car back to you and get it fixed properly. That is, if the rear doesn’t fall off first.

Likely to Recommend

Repair Quality

Customer Service

They ordered / received the wrong part but didn't figure it out until they had started trying to install it.

Returned Clean

My Experience

My Experience

Repairs were done on time and came in below the estimate. They were very responsive to questions when I had them and communicative about status. Would definitely use again (but hope I don't have to!).

Likely to Recommend

Repair Quality

Customer Service

Especially appreciated Danny, my service rep, accommodating my need to have the car back before the estimated date of 7/15 due to my out-of-state family coming in for an event. I got the car back by 7/7 and I am very grateful.

Likely to Recommend

Repair Quality

Great service

Customer Service

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Very helpful and informative, wanted to ensure I was well aware of the plan for repair, pricing, timeline and expected outcomes. Very responsive and professional. Would recommend Crash Champions to anyone, especially working with David. We were very pleased with our service.

Likely to Recommend

Repair Quality

repairs were not done correctly and I have not received a call back when I left a voicemail

Customer Service

front desk was fine but I am still waiting for a call back about problems with the repairs

Returned Clean

Likely to Recommend

Repair Quality

Customer Service