Crash Champions #0744 Lincoln Park
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The work was great and the car looked brand new. I was notified of some changes which resulted in a reduction of the estimate. They helped me connect with the rental car company and also helped with the car return. Full service Al around!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
The front desk needs a bit of help when it comes to setting expectations for customers
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alex and his team did a FANTASTIC job on my car. Looks perfect and done on time as promised. I was also very happy with the level of communication / updates and overall friendliness at this branch Thanks so much!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kingsbury Crash Champions corrected another shop's error, was able to ensure I didn't pay, AND was done on time. Great communication from Alex and his team as well. Thank you SO much!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
My car was with Crash Champions for over a month trying to figure out what was wrong with my steering wheel. They reported they ordered two parts from Honda that were faulty, that they ran diagnostics on my car but couldn’t figure out the issue, and that they could not take the car to the Honda dealership until they exhausted options on their end. In the last five days of my car being with crash champions, they finally sent it to the dealership. the Honda dealership diagnosed the issue (an issue crash champions reported they did not see) and fixed the car within 5 days. It seems like Crash Champions wasted a lot of time holding onto my car when it could have been sent to the Honda dealership for an expedited resolution. I felt Crash Champions wasted a lot of time holding onto my car when it could have been sent to the Honda dealership for an expedited resolution. This was a major inconvenience and it seemed like a lot of time was wasted. I am glad I have a functioning vehicle back and I will say the communication from the staff was pleasant despite the fact that they gave estimated dates for resolution that were constantly being adjusted.
Customer Service - 4.0/5.0 -
Always kind and professional
My Experience - 5.0/5.0 -
The process through the insurance was very quick in order to get my car to Crash Champions. The rental through Enterprise was very easy as it was dropped off to me at Crash Champions and the front desk clerk at Crash Champions was very nice and informative about what was next. The manager/estimator Anthony Wells was extremely helpful and efficient making sure I understood my estimate and payment, he made sure I was informed via text messaging about the timeline and when I arrived to pick up my vehicle it was parked in front, clean, completely fixed looking brand new and he reviewed everything with me to make sure I understood what I could and could not do with the repairs. Very good place to have your car fixed, great customer service, great rental agreement they have with Enterprise and quick service that is very detailed. Thank you for making my car look like I just purchased it 10 out of 10 across the board!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
It was expensive.
Repair Quality - 5.0/5.0 -
I'm satisfied. But the rubber part on my driver side door was torn.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Neat and clean thank you
Customer Service - 5.0/5.0 -
Great follow up
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a fabulous job, and they were able to complete the service quicker than expected.
Customer Service - 5.0/5.0 -
They communicated everything very well and they too the initiative to get things approved behind the scenes.
Returned Clean
My Experience - 5.0/5.0 -
Quick, easy, good pride and very communicative. Danny and team were great.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Quick, good price and very communicative!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I did an incredible job, you would’ve never known there was a collision
Customer Service - 5.0/5.0 -
Kind and communicative